The Ned boasts six Grade I-listed meeting rooms and two outdoor terraces available to hire on the historic and fully-restored sixth floor - formerly the dining rooms in the original bank.
Our events operations team are the people who bring their wedding, corporate event, business meeting, or any other special occasion to life. We're looking for an experienced and dynamic Head of Event Operations to lead this team in all things culture, performance, and success.
Do you want to join one of the best places to work in hospitality?
What's the role?
Head of Event Operations
Where will you be working?
The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.
The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.
Reporting into the Food and Beverage Director you will:
* Lead the Events team, holding them accountable and driving success in all performance - commercial, operational, customer, and people development
* Build a high performing team through accountable managers, regular feedback, open conversations, and effective engagement activities
* Oversee day to day events across all The Ned events spaces - ranging from business dinners, to weddings, to full floor takeovers, or anything in between
* Review revenue and scheduling forecasts to ensure people are in the right place at the right time
* Collaborate with the F&B Director to set and own the departmental yearly budget
* Maintain all compliance in the venue, including health and safety
* Work closely with other Heads of Departments and the Executive Team to support smooth operation of your department
* Maintain an excellent partnership with individuals outside the hotel including clients, suppliers, competitors and other members of the local community.
What The Ned can give you:
* Yearly pay of up to £56,000
* Every house membership of Soho House
* Enhanced parental leave, company sick pay and pension
* Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast
* Laundry service provided free of charge to keep your work outfits looking sharp
* Exciting learning and development programmes to help progress your career
* Exclusive rates at The Ned for staying and eating for you, your family and friends
* Wellbeing and health benefits, including Wagestream and Benefit Bank - our exclusive platform with access to hundreds of gym, shopping, and cinema discounts
* Your birthday off after a year of service and more holiday after five years
* Paid volunteer day
* Regular social events, including an annual pool party
* Employee assistance programme - 24/7 advice and support
* Reward and recognition initiatives
What you can bring to the role:
* Previous experience at a Head of Department level would be preferred, but is not essential
* A proven track record of building, developing, and leading teams of professionals to deliver and exceed targets
* Our ideal candidate will have experience in a comparable environment and/or a great understanding of the market space we operate in
* Excellent communication and interpersonal skills, able to switch between inspiring teams or representing your department to the executive team and external clients
* Rapport building skills are essential for working in our events spaces, every guests here for a special occasion and will be bringing potential future clients with them, so every interaction is crucial
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview.
All candidates must have the right to work in the UK to be considered for this role.
Apply today and join us as Head of Event Operations.
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