Regional Manager - Coventry, Rugby & Surrounding
Apply now Job no: 550605
Work type: Full time
Site: Coventry
Categories: Autocentre Management
Location: Warwickshire
Salary: £50,000 - £60,000
Business Area: Autocentres
As a Regional Manager, you'll be tasked with continually growing sales and delivering against key KPI’s related to colleague and customer service metrics. You'll also consistently implement and execute priorities that drive great customer experience.
The role of a Regional Manager will require you to engage, inspire, and coach our Autocentre management teams to deliver exceptional standards and drive amazing customer service across our garages.
You'll be passionate about delivering service that matters to our customers by leading a customer-focused culture where great recruitment, training, development, and recognition ensure we have great colleagues.
We’re proud to be a diverse, fast-growing business, and you’ll find your role rewarding in every sense. We'll ensure you have access to the right training to thrive in your new job where you will act as a custodian and role model our values:
* One Halfords Family
* WOW Our Customer
* Be Better Every day
* Pride In Expertise
To be successful in this role, you will need to demonstrate key skills and experience including:
* Delivering against customer metrics through coaching/training in the moment to ensure that our customers have a great experience.
* Excellent communication and interpersonal skills both verbally and in writing.
* A strong track record in leading teams to deliver outstanding results, and the ability to support the delivery of the strategic plan.
* A track record of success in delivering against sales targets.
* Experience managing capability and performance of teams.
* Evidence of commercial acumen.
* A track record of meeting compliance standards across health and safety.
* IT proficiency, with experience working with Microsoft Word, Excel, and PowerPoint, and the aptitude to learn in-house systems.
* Experience of labour force scheduling.
* Field experience required.
A full valid driving licence is essential.
What’s in it for you:
* Monthly paid performance-related bonus that is uncapped.
* Colleague discount scheme across our autocentres and retail stores.
* Wheels discounts scheme on essentials such as groceries, shopping, insurance, days out, restaurants, and more.
* Family & Friends Discount Events.
* Trade Price Bike scheme & Cycle to Work Scheme.
* Join the Share save scheme with a 20% discount on shares.
* Pension Scheme & Life Assurance.
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
The closing date for this vacancy is Sunday 1st September.
All successful applicants will need to be available to attend an Assessment Centre that will take place on 19th September at our Head office, Redditch.
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