Role overview The Receptionist/Admin Support provides competent, provisional administrative support across business areas encompassing Front of House, Marketing, and Business Development. This role is crucial in ensuring smooth operations and contributing to the company's goals by maintaining efficient administrative processes and supporting various business functions. Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the reception area and meeting rooms are clean and presentable at all times Organise couriers and taxis Assist with expense claims for Partners and Directors Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications Process invoices and maintain the CRM system Assist with preparing client invitations and analysis using the CRM system Book Partner/Director client team lunches, presentations, and networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Prepare PowerPoint presentations to FRP standards Assist with action plans for BD activity and client targeting Research potential targets via Salesforce and external sites Help compile presentation packs and gather valuable MI data Create and maintain CRM databases to capture referral work Coordinate internal networking across the business Qualifications Minimum five grade A to C GCSEs including English and Mathematics. Previous business administration and front of house experience. Computer literate in Microsoft Word, Excel, PowerPoint, and Outlook Previous experience with Salesforce is preferred