Front of House Team Member - Cambridge, Cambridgeshire
Site Address: Unit 9C, Cambridge Services, A14 Junction 24, Cambridge, Cambridgeshire, CB23 4WU
Do you have what it takes to work for one of the fastest-growing restaurant brands? The opportunity is here! German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With industry-leading levels of service, exceptional food, and an unforgettable experience for our guests, German Doner Kebab is revolutionising the kebab across the globe!
As a Front of House Team Member, your responsibilities will include:
1. Assist guests in choosing meals and drinks and providing additional up-sell information.
2. Process guests' orders through the POS system.
3. Deliver orders to the kitchen and assist in preparing and packing food and beverages.
4. Ensure that the portion of food being packed or served looks appealing.
5. Promote additional food items to complement the guest experience & increase sales.
6. Process sales, provide guests with receipts, and deliver food.
7. Greet EVERY guest in a genuine and warm manner.
8. Answer the telephone and deal with inquiries.
9. Assemble and package orders to the brand standard.
10. Keep all guest areas clean, sanitary, and tidy.
11. Ensure that all orders are fully complete and ready to be received by the guest.
12. Work to Brand standards and deliver exceptional guest service.
Minimum requirements include:
1. Ability to speak clearly and listen attentively to guests and other team members.
2. Maintain a clean & smart appearance.
3. Display a positive and enthusiastic approach to all tasks.
4. Exhibit a cheerful and helpful attitude, and always provide excellent guest care.
5. Adapt to changing business volume levels with a sense of urgency.
6. Demonstrate a complete understanding of the menu & allergens.
7. Follow instructions to achieve brand standards (The GDK way).
8. Fill in daily paperwork in line with GDK standards.
9. Be cross-trained in all areas of the kitchen and front counter.
10. Believe in and care for exceptional guest service and impeccable standards.
We are currently the fastest growing restaurant brand in the fast-casual dining sector and are looking to double the number of UK restaurants this year. That's where you come in! We can't provide expectation-defying kebabs and unrivalled guest experiences without great people! Whether you're looking for a part-time job whilst studying, or if you can see yourself sitting in our board room someday, we are committed to developing career pathways for our team.
Join us as we try to change the world, one kebab at a time.
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