We have an exciting opportunity for an In Work Support Advisor to join our Restart Employability programme; a DWP programme designed to support long-term unemployed people into work. As an In Work Support Advisor you will provide predominantly telephone based employer quality checks including offering advice and guidance to a caseload of employed Members and supporting their retention in employment. Within the role you will work towards targets and guidelines, manage appointments ensuring effective use of time, provide individual coaching and utilise member funding to maximise employment. We welcome applications from candidates looking for flexible working hours, or the opportunity to work a 4-day working week with condensed hours. All flexible working options will be discussed further at interview stage. What are we looking for? Previous experience in a similar fast paced, results and customer focused environmentStrong interpersonal, communication and negotiating skillsAbility to engage and motivate clients from a range of backgrounds, recognising individual needs and complex barriersWell developed IT skills including Management Information Systems, Microsoft packages and CRM applicationsAn Information, Advice and Guidance Level 3 or 4 qualification and experience of working with the unemployed is desirable For full details of the role and the person specification please review the job description or If you would like to speak to the recruitment team before you apply, please email any questions to and one of the team will come back to you. If you wish to apply, please ensure this is done via the apply now button. Applications cannot be accepted via email.