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Governance Stakeholder Manager
Birmingham, West Midlands (with hybrid working)
As a member of our governance team, you will lead on engagement with a range of groups who provide input and advice into the Gambling Commission, including representatives of the gambling industry, gambling consumers, academics, and digital experts. You will work collaboratively with colleagues from across the Commission to ensure we receive the input we need at the right time and in the right way to add maximum value. This will include recruiting and inducting new group members, analysis and problem solving, written advice and input, events, and face to face meetings.
The Benefits
- Salary of £40,.00 per annum
- Civil service pension, with an employer contribution rate of 27%
- Flexible working
- Hybrid working with regular travel to Birmingham
- 26 days holiday, rising to 29 days after 2 years’ service, with the option to buy up to five days extra annual leave
Joining us means joining an organisation that is certified as a Great Place to Work, respects work-life balance, inclusive, and is completely dedicated to helping you achieve your full potential. Whether that’s through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you’re passionate about making your mark on the industry and on society, then we will help you do that.
Your Role
In this role we’re looking for someone with a background in external affairs, stakeholder engagement or governance.
You will be gathering input and advice from key stakeholders and building successful relationships to ensure the Commission receives high quality information and evidence to support strong decision-making.
You will help group members understand and engage with the Commission, analyse, and communicate the advice and evidence the groups impart.
You will take group members from recruitment to end of term of office, maximising their impact in their role.
You may be asked to take part in a small amount of UK-based travel as part of your role to attend meetings or events. These will be funded through appropriate travel and subsistence.
•It’s about relationships. You will work with colleagues across the Commission to identify when additional input will be most valuable and delivering that input. You will build a strong relationship with the groups you support and build their confidence in the value of their insight to the Commission. You will need to manage conflicting points of view and remain open minded.
•It’s about communicating confidently. You will gain an understanding of the stakeholder landscape and the interplays at work. You will help colleagues and the groups you support to communicate with one another most effectively.
•It’s about transparency. You will ensure the input and proceedings of the groups you support is open and accessible. You will help draft contributions to ensure they reflect the views of the groups and can be published.
•It’s about governance. You will support the Commission’s high standards of governance, including managing conflicts of interest.
•It’s about problem-solving and analysis. You will help group members analyse and weigh their evidence and insight and ensure it is communicated accurately and with impact.
The successful candidate will be supported to take ownership of their own personal development, supported by a team that welcomes and recognises the value of learning and development to continue to be our best.
The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their manager.
Person Specification
Essential:
•Excellent written and oral communications skills with proven experience of engaging a wide range of stakeholder audiences through a range of approaches, online and face to face.
•Experience of executive/non-executive stakeholder management.
•Ability to analyse evidence and present it in a compelling and understandable way.
•Experience of preparing briefings, policy documents and presentations, writing correspondence, including the ability to take detailed notes in stakeholder meetings.
•Excellent understanding of governance processes including managing conflicts of interest.
•Experience of managing conflicting views.
•Experience of planning and delivering meetings and engagement (online and face to face).
Desirable:
•Experience of working on high profile projects and programmes.
•Knowledge of the gambling sector/public sector
•Experience of recruiting non-executive roles and/or devising and delivering induction programmes
Our Ways of Working
Outcome-focused: We put consumers at the heart of everything we do. We take responsibility for an issue and moving it forward. We deliver results through working collaboratively.
Reaching for ways to improve: We encourage feedback and ideas. We are committed to continuous improvement and are open to trying different ways of working. We celebrate successes and take responsibility when things go wrong.
Respectful: We recognise every colleague’s contribution.
We give each other timely constructive feedback. We all encourage challenge.
Communicate well: We are clear and concise. We listen and check our understanding. We explain the reasons for decisions.
Making this a great place to work: We all help to make the Commission a great place to work. We value and support each other. We demonstrate a positive attitude.
About Us
Set up under the Gambling Act, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.
The closing date for this role is 12th July .
PLEASE NOTE: Ensure you have the right to work in the UK before applying. We are unable to provide sponsorship for visas at this time.
Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.
We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.
As the regulator of the National Lottery, there are some roles within the Commission that are prohibited from playing the National Lottery. This does not affect your family playing. We will let you know at the interview if the role you have applied for is on the Prohibited List.
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the Recruitment Principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact Governance, Gambling Commission, Victoria Square House, Victoria Square, Birmingham B2 4BP in the first instance. If you are not satisfied with the response you receive from us you can contact the Civil Service Commission at
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