Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients.
Procurement and Third-Party Management (P&TPM) is responsible for procuring products and services for Citigroup and manages the risks associated with Citi's use of and reliance upon third party relationships, including outsourced arrangements, across all business lines and locations. P&TPM defines and oversees the implementation of policies and standards that provide controls to assess and manage risks related to Citi's third-party relationships and outsourcing arrangements. The goal of P&TPM is to support Citi's selection and management of third parties capable of providing products and services in a safe and sound manner and at a reasonable cost and to manage the risks associated with third parties.
Citi is currently seeking a Head of International Third-Party Management to lead a team of third-party management professionals operating across Asia, Europe and Latin America to drive execution of Citi's TPM Program within the countries where Citi operates and to maintain conformance with local regulatory requirements.
Responsibilities:
* Design the target operating model for international third-party management.
* Drive the root-cause analysis of third-party risk issues, and work with business leadership and in-business Risk and Control on effective correction action plans.
* Partner with businesses, including Chief Country Officers, to properly assess third-party risk of new / emerging business strategy and specific engagements to establish relevant controls.
* Monitor results of independent reviews, corrective action plans, and operational incidents to assess broader impact, and require implementation of corrective action plans where broader application was identified.
* Assess the effectiveness of the current TPM practices and lead enhancement opportunities to program design, change management implementation, procedures, technology and tools, operating model, training, control and governance processes to help ensure sustainability and optimization of the global program.
* Leverage change management approaches and methods, assess organization capacity and readiness for change. Use the assessment to work with P&TPM and business leaders to establish an implementation plan for process improvement / process transformation that identifies timing, key projects / initiatives, resources / teams, and change management approach.
* Lead and manage an effective team of risk managers through diverse hiring, talent development, performance management and thoughtful advancement of team members.
* Partner in supporting updates, reviews and request fulfillment to Independent Operational Risk Management, Internal Audit and Regulators.
* Oversee Country Third Party Risk Management Coordinators (TPRMC) who:
o Act as country points of contact for Third Party Management related activities including local regulatory requirements and provide guidance to Business on local TPM related requirements.
o Administer the Country Committee/Forum as per the charter and ensure that all discussions/ actions are documented and communicated to all members.
o Support internal audits and regulatory exams within the country pertaining to Third Party Management.
o Maintain local Third-Party Inventory as required by local regulations.
o Assist in developing and maintaining local country level Country Standards and Procedure to comply with local regulatory requirements.
o Coordinate with appropriate Business Management / In-Business Risk for information, escalations or requests related to business relationships in country.
Qualifications & Skills:
* Extensive experience in participating and driving transformational change and operational excellence.
* Extensive regulatory remediation experience.
* Demonstrable experience in Procurement and Third-Party Management, with knowledge of assessing third party risk and associated control requirements within a global financial services organization.
* Management Consulting experience preferred.
* Ability to lead and manage cross-functional, global teams.
* Proven experience in coaching and developing direct reports and team members.
* Excellent communication and interpersonal skills, including the ability to effectively interact with and influence senior management, lines of defense partners, and regulators.
* Strong planning and organizing skills with the ability to manage and prioritize responsibilities through the effective use of time management and organizational techniques.
* Energetic and effective leader with a proven record for risk management innovation, design, and technology with proven success implementing large-scale initiatives.
Job Family Group:
Risk Management
Job Family:
Operational Risk
Time Type:
Full time
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