Location: Glebe Business Park, Duck Lane, Shadoxhurst, Ashford, Kent, TN26 1LT
Employment Type: Part-Time (4 Days per Week, Minimum 24 Hours)
Compensation:
* Hourly Rate: £11.44
* Weekly Pay: £274.56
* Monthly Pay: £1,189.76
* Yearly Pay: £14,277.12
* Commission OTE: £8,328.25 per year (equivalent to £694.02 per month if target is met)
About the Role:
We are seeking a motivated and versatile individual to join our team as a Removal Operative and Sales Assistant. This dual-role position combines hands-on removal work with customer-focused sales assistance. If you have experience driving a Luton van, enjoy helping customers, and can meet sales targets, this could be the perfect role for you.
Key Responsibilities:
Removal Operative Duties
* Safely pack, load, and transport furniture and other items to designated locations using a Luton van.
* Perform routine vehicle checks (e.g., oil, fuel, tires) and ensure the van is in safe working order before and after each shift.
* Handle all items with care to prevent damage, maintaining high service standards during each removal.
* Maintain vehicles, tools, and equipment, ensuring they are clean and ready for the next job.
* Coordinate with clients to confirm move details and assist with any questions or concerns on moving day.
* Adhere to all health and safety guidelines to protect both staff and clients.
Sales Assistant Duties
* Engage with customers in person, over the phone, and online to understand their moving and storage needs.
* Provide accurate, detailed information on our services, costs, and packages.
* Prepare and follow up on quotes, ensuring customers have all necessary information.
* Meet or exceed monthly sales targets, with commission based on performance.
* Maintain records of sales interactions and ensure timely follow-up with leads and prospects.
Daily Tasks:
* Start the day with a team briefing to review schedules, targets, and specific client requirements.
* Perform Luton van checks and removal tasks, including packing, loading, and delivering items.
* During breaks or after removal tasks, check in on sales leads, provide quotes, and follow up with prospective clients.
* Work with the logistics team to coordinate removal schedules and ensure seamless service.
* Update customer records and provide feedback on daily operations to help improve services.
Necessary Experience and Requirements:
* Driving Experience: Must have a valid driving license suitable for operating a Luton van and experience driving similar vehicles.
* Vehicle Safety Checks: Familiarity with basic vehicle maintenance, including checking oil, fuel, and tire conditions, and ensuring the van is roadworthy.
* Physical Stamina: Able to handle lifting and moving furniture and other heavy items safely and efficiently.
* Sales Experience: Previous experience in sales or customer service is an advantage, especially in a customer-facing environment.
* Strong Communication Skills: Ability to interact with customers, understand their needs, and provide accurate service information.
Ideal Candidate Profile:
* A reliable and responsible driver with experience in operating large vehicles.
* Friendly, communicative, and customer-focused, with a professional demeanor.
* Able to multitask effectively, handling both operational and sales responsibilities.
* Goal-oriented, self-motivated, and a team player ready to contribute to a dynamic team.
Benefits:
* Competitive pay with performance-based commission.
* Opportunity for skill development in operations and customer service.
* Supportive team environment with regular feedback and training.
To Apply:
If you’re excited by the prospect of combining operational work with customer-focused sales in a rewarding role that values your driving and customer service skills, we’d love to hear from you! Apply today by sending your resume and a brief cover letter explaining why you’re a great fit for this role.
Job Types: Part-time, Permanent
Pay: £22,880.00-£24,798.00 per year
Expected hours: No less than 24 per week
Experience:
* Driving: 3 years (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
Expected start date: 01/12/2024
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