Summary
Are you passionate about healthcare and customer service? Join our team as a Level 2 Pharmacy Services Assistant Apprentice and kickstart your career in the pharmacy sector! This is a fantastic opportunity to gain valuable hands-on experience and develop essential skills in a dynamic, fast-paced environment.
Wage
£8,244.60 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Pharmacy services assistant (level 2)
Hours
Pharmacy opening hours: Monday – Friday 8:45 – 18:30 lunch close between 1pm-2pm. Specific days and shifts are to be confirmed with the Pharmacy, upon interview. Flexibility required.
21 hours a week
Start date
Monday 19 May 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
What you'll do:
· Customer Service:
Assist customers with general inquiries, providing excellent customer service and building rapport.
· Stock Management:
Order, receive, and store pharmaceutical stock, ensuring accurate stock levels and maintaining a clean and tidy working environment.
· Prescription Handling:
Receive, log, and process prescriptions accurately and efficiently.
· Dispensing Support:
Assist with the preparation and dispensing of medication under pharmacist supervision.
Clinical service Support
We offer a range of private and NHS clinical services. You’ll be able to assist in their delivery under the supervision of our Pharmacist, gaining valuable knowledge along the way
· Product Knowledge:
Learn about over-the-counter medications and other products, providing appropriate advice to customers.
· Teamwork:
Collaborate with the pharmacy team to ensure smooth operations and excellent customer service.
Where you’ll work
25 FLAMSTEED ROAD
NOTTINGHAM
NG8 6LR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BUTTERCUPS TRAINING LIMITED
Your training course
Pharmacy services assistant (level 2)
Equal to GCSE
Course contents
* receive and log prescriptions
* assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
* work according to legislative requirements, and organisational policies
* order, receive, maintain and issue pharmaceutical stock
* provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
* work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
* act in accordance with systems and organisational governance
* recognise and act within the pharmacy regulatory, legal and ethical standards
* support the team in the development of others
* maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
* communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
* handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
* use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
* demonstrate person centred care and support within a pharmacy setting
* make pharmacy patients and patient safety your first concern
* use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
* maintain the interests of patients and the health of the public
* promote and advocate equality, diversity and inclusion
* promote healthy lifestyles to customers
* work safely within the parameters of your role using Standard Operating Procedures
* apply policies which relate to health and safety at work
* act appropriately in situations to prevent harm to yourself and others
Your training plan
Training will take place at the workplace- no need to travel to a college.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Logical
* Team working
* Initiative
Other requirements
You would be required to stand up for the majority of your working day.