An exciting opportunity has arisen to join the Haematology Liverpool Admin Team based on the Royal site. We are looking to appoint two experienced secretaries, with fast, accurate typing skills and a knowledge of working within an NHS admin setting. Proven audio transcription skills are essential and knowledge of medical terminology and hospital electronic patient records will be an advantage.
Liverpool Haematology is a large, busy clinical team with a busy fast paced outpatient service and the successful candidates we are looking for should have a flexible approach to work, be able to work as a team with strong interpersonal skills, fast accurate keyboard skills and be an experienced secretary. In return, we can offer the opportunity to join a friendly, supportive team, offer remote working which enables a better work-life balance for staff.
For informal enquires or further information, please contact Ann Murphy, Operations Manager, 0151 706 3396. Previous applicants for this role need not apply.
Fast and accurate medical transcription from audio dictation of clinical correspondence and documentation.
2. Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.
3. Mentor, train and supervise relevant junior staff as required.
4. Deal appropriately with concerns from staff/patients in line with Trust policy.
5. Accurate use of patient information using the patient administration system (PAS)
6. Ensure all letters are copied to appropriate professionals and alerts actioned.
7. Organise and order stationary as appropriate.
8. Attend appropriate training, meetings and education sessions when required.
9. Ensure all mandatory training is up to date and report accordingly.
10. Record and input data onto databases and systems accurately.
11. Be able to work as part of a team, promote effective work flows in department to cover leave and ensure office runs smoothly.
12. Outcome clinic appointments ensuring information is accurate and timely.
13. General office duties, including incoming and outcoming mail, e-mail, scanning. Participate in housekeeping of the office environment.
14. Deal professionally with telephone queries from patients, external stakeholders and internal callers, ensuring any actions are dealt with in optimal time frames.
15. Monitor referral to treatment waiting times (RTT).
16. Ensure outpatient clinics are fully booked to capacity and highlight any concerns.
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
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To provide a comprehensive administration/audio typing service in dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. Ensure cross cover working where possible.
*Please refer to the detailed Job Description attached*
This advert closes on Wednesday 13 Nov 2024