Summary
As a Service Representative Apprentice, you’ll gain hands-on experience in electrical and mechanical engineering, supporting customers with maintenance, problem-solving, and driving sustainability initiatives.
Wage
£21,000 a year
Performance Bonus Scheme
Training course
Electrical power networks engineer (level 4)
Hours
Monday to Friday, working hours TBC.
37 hours 30 minutes a week
Possible start date
Monday 8 September
Duration
3 years
Positions available
3
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* EV Charger Setup: Inspect and set up Electric Vehicle (EV) chargers
* Energy Monitoring Systems: Assist with the installation and connection of Eco Structure Asset Advisor systems to monitor energy usage and efficiency
* Backup Power and Cooling Systems: Set up and maintain backup power systems, cooling systems, switchgear (electrical distribution), and transformers
* Equipment Updates and Repairs: Update and repair existing equipment and systems to ensure optimal performance
* Maintenance Support: Assist maintenance and inspection teams with their tasks to ensure equipment reliability
* Site Risk Assessments: Carry out risk assessments on site and complete safety documents to ensure a safe working environment
* Project Collaboration: Work closely with the Project Manager and Service Manager to support customer projects effectively.
* Testing and Reporting: Record test results and create detailed reports on work completed at the site
* Business Promotion: Help promote the company’s services and identify new business opportunities to drive growth
Where you’ll work
Stafford Park 5 Telford Shropshire
TF3 3BL
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LOUGHBOROUGH COLLEGE
Your training course
Electrical power networks engineer (level 4)
Equal to higher national certificate (HNC)
Course contents
Your training plan
During your apprenticeship, you will receive two types of training.
On-the-job training will be delivered by Schneider Electric, your employer. You’ll receive training and supervision to help you perform your role. This will include skills and knowledge that are outside of the apprenticeship but necessary for the job. In addition to ‘on-the-job’ training, they will support you in other ways to ensure your success.
Types of support will include:
* A comprehensive induction
* Mentoring or regular one-to-one guidance
* Social enrichment and networking opportunities
* Performance reviews
* Mental health and wellbeing support
* Feedback opportunities
Off-the-job training will be provided by a carefully selected training provider during your normal working hours. You will spend at least 20% of your working hours (approximately 6 hours per week) completing ‘off-the-job’ training. This is protected time and a requirement for apprenticeship delivery. This training will teach you the knowledge, skills, and behaviours outlined in the apprenticeship standard, enabling you to achieve occupational competence.
Requirements
Desirable qualifications
GCSE in:
* 5 GCSEs including Maths, English, and STEM related (grade Grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Analytical skills
* Logical
* Team working
* Non judgemental
Other requirements
A full UK driving license is required for this role, but candidates that are actively in the process of obtaining one will be considered. All applicants must have a permanent right to work in the UK, as Schneider Electric is unable to offer visa sponsorship for this role.