Job Title: Events Account Director / Event Production Manager - LIVE EVENTS
Location: Stourbridge, West Midlands
Job Type: Permanent
Reference: 162
Ideally you will have experience with Live Internal Comms.
The Opportunity
Our client is a global creative communications agency looking for an Account Director to join an existing accounts team in our West Midlands office. You will be working with key clients, particularly supporting the strategic direction of their events. You must have previous event agency experience and be comfortable discussing event content and strategy at a senior level.
About The Company:
Our client is a full-service, global creative communications agency with employees across London, The Midlands, and Manchester. They specialise in Live and Virtual Events, Communication Campaigns, Strategic Vision Support, bespoke films, and Incentive Travel Programmes. Their focus is on translating strategy into experiences and communications that excite and engage audiences.
About You:
Our client seeks a highly skilled individual with 6-7 years of event production agency experience to lead the management of client projects across multiple teams, including large-scale, high-budget events. Your strong project management skills and attention to detail will enable you to oversee a diverse portfolio of projects, ensuring flawless execution from inception to completion.
You possess excellent interpersonal skills, confidently communicating with stakeholders at all levels, including executives and board members. Your expertise in client management allows you to build robust relationships while identifying strategic opportunities for growth.
With a proven background in content development, you will lead the creation of innovative materials across digital, video, and graphic media, exceeding client expectations. You excel in financial management, overseeing job profitability, maximising margins, and ensuring projects remain cash flow positive while adhering to client contract obligations.
A strategic thinker and creative problem solver, you thrive in dynamic environments, adapting to changing circumstances while delivering high-quality results.
If you are ready to make an impact in the events industry and lead teams to success, we invite you to join our client’s team.
Key Responsibilities:
* Project Management: Full responsibility for managing the delivery of a portfolio of client projects across multiple account teams, including large scale and high budget. This includes briefing internal departments, supplier liaison, content development, technical, logistics, and delegate management. Attend all events run out of account teams.
* Content Development: Lead and drive creative content in conjunction with the Client Services Director across all media, including digital, video, graphics, and other communication materials.
* Financial Management: Oversee financial management of all projects with the account team, being responsible for job profitability and maximising margin in line with agreed margin targets. Understand and manage specific client contract obligations. Ensure all jobs are cash flow positive and track average day rate to ensure jobs are costed accurately and company targets on average day rates are met.
* Process and Quality Control: Ensure Account teams deliver projects in line with ISO 9001 standards. Offer solutions and suggestions for process improvement and efficiencies. Maintain high quality of execution in everything the Account Teams produce to ensure client satisfaction exceeds targets.
* Client Management: Oversee the production process, attend client meetings as necessary, and communicate at levels up to and including Board level. Create touchpoints with more senior contacts, understanding client strategy to enable higher level conversations.
* New Business: Work with Client Services Director to identify new business opportunities. Attend new business meetings and networking events.
* Health & Safety: Oversee and be responsible for adequate H&S cover with all H&S paperwork being completed on time and in line with current legislation.
* Line Management: Line Management of Senior Account Managers/Account Managers and their respective teams. Ensure account teams perform at a high level. Support and enable staff to develop through training and regular communication.
* Company Culture: Demonstrate the organisation's values and encourage others to get involved and feel part of the team.
Skills:
* Outstanding interpersonal skills
* Experienced networker and relationship builder
* Organisational skills and attention to detail
* Good stress management
* Autonomous – taking ownership and responsibility
* Strategic thinker
* Leadership skills
* Financial acumen
* Resource allocation and planning
* Flexible and adaptable
* Creative and dynamic
* Ability to work in a team
* Ability to see projects through
Requirements:
* At least 6-7 years comprehensive event production agency experience
* Experience of using ROI methodology
* Experience of content development in a conference environment
* Experience of working with internal communications teams
* Experience of video production
* Must have a full driving licence and car
At Disrupt Talent, we believe that diversity drives innovation. We welcome applications from individuals of all backgrounds and experiences.
Seniority level
Director
Employment type
Full-time
Job function
Project Management
Industries
Events Services
#J-18808-Ljbffr