LAST IN THE ALPHABET. FIRST IN SERVICE! An innovative insurance broker, specialising in all types of insurance. With over 20 years’ experience in the insurance industry, XYZ Insurance specialise in providing insurance for those needing a policy tailored to their needs. Our focus is providing exceptional service and cover to those who carry passengers, parcels or drive vehicles for their own personal business. You may not immediately realise it but insuring those who drive for a living is often a difficult task. While you may be able to purchase basic motor insurance online, working with an independent agent like XYZ insurance is the best option if you need more specialised solutions. Here at XYZ Insurance we realise that speed and service are of the essence, as if your wheels aren’t turning… you’re not earning! XYZ Insurance has the knowledge and expertise to make sure you are covered in the event of any type of accident or incident. We are always here for you; whether you want to purchase a policy today or you are just asking questions, our team will make sure you get the service you need. XYZ Insurance may be last alphabetically, but we are first in customer service and satisfaction.
There is plenty of scope for development within the company and you will be given full training right from the beginning and supported throughout your journey with us.
Responsibilities:
* Handling incoming customer sales inquiries, building client relationships, identifying sales prospects, and broadening your insurance knowledge.
* Providing great customer service and administrative assistance.
* Becoming an integral part of our team's success, ensuring that the office operates smoothly and that our clients are satisfied at all times.
* Consistently offering a thorough and competent service while following company, industry, and regulatory guidelines and procedures.
* Liaising with new/existing clients over the telephone, by email, and by post.
* Updating the database and maintaining records.
* Running through new quotations.
* Chasing all new business cases every week.
* Pursuing all current business inquiries on a weekly basis.
* Maintaining filing systems.
* Dealing with daily post.
* Renewing insurance policies.
* Admin related work.
* Making/receiving numerous telephone calls.
* Processing/attending to diaries.
* Problem solving and critical thinking.
At least 20% of your working hours will be spent training or studying.
2 hours once a month you will have 'face-to-face' with your skills coach.
Working hours: 9:00 am to 6:00 pm Monday to Friday (No weekends).
#J-18808-Ljbffr