About Serve First CX:
Serve First CX is an innovative, tech-driven start-up transforming how businesses deliver exceptional customer experiences. Using our unique AI-powered tech stack, we empower clients including some of the UKs largest retailers, facilities management companies, and government departments to achieve operational excellence and consistent, high-quality customer service.
We are a forward-thinking, dynamic company, joining Serve First CX means being part of a collaborative, innovative, and fast-growing organisation with exciting opportunities for personal and professional development.
Role Overview: As a Telemarketer / Junior Business Development Executive, youll play a vital role in our growth by connecting with potential clients, showcasing our services, and driving new business opportunities. This role offers an exciting pathway for career progression in B2B sales, with comprehensive training, mentorship, and the opportunity to grow within a dynamic organisation.
Key Responsibilities:
1. Make outbound calls to prospective clients to generate leads, arrange appointments and demos, and build lasting relationships.
2. Promote Serve First CXs services, including feedback management solutions, operational excellence software, and customer engagement programmes.
3. Update and maintain customer records using CRM syste...