Banca di Roma is seeking a skilled and charismatic Front Desk Manager to lead our reception team and deliver exceptional guest experiences.
This role offers a unique opportunity to join a reputable establishment and shape a team through leadership, mentorship, and dedication.
Key responsibilities include:
* Driving service excellence by ensuring all team members adhere to the highest standards.
* Developing and supporting team members through individualized development plans and continuous learning.
* Coaching and mentoring the reception and hostess teams to build a cohesive and efficient front-of-house operation.
* Enhancing guest experiences by anticipating needs and responding proactively with personalized interactions.
The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for delivering exceptional guest experiences.
As a Front Desk Manager, you will have the opportunity to make a genuine impact on our guests' experiences and shape a team through leadership and mentorship.
We offer a comprehensive benefits package, including staff meals, a pension scheme, and guaranteed birthday leave.
Eligibility to work in the UK is required, and proof of eligibility will be necessary as part of our commitment to legal and regulatory compliance.
Apply now to take the next step in your career and join a team dedicated to creating unforgettable guest experiences.