Salary: 27,000 - 28,000 GBP per year Requirements:
* We are looking for candidates with excellent experience in Windows 10 and 11, along with a wide range of IT experience, including systems/network administration in a Microsoft Active Directory, Office, and Outlook 365 environment. You should have expert knowledge of PC, laptop hardware, and printer architecture, as well as experience in troubleshooting. Additionally, knowledge of Cisco VPN, MFA, VMware, Veeam Backup & Replication, and VOIP telephony systems is essential. Familiarity with the Proclaim Claims Management System would be beneficial. Proven customer service skills, excellent written and oral communication, and good knowledge of IT cybersecurity best practices are also needed.
* To be considered, preferred candidates will hold a Microsoft Certified Professional certification or possess 2 to 3 years of experience in a similar support role. Experience with Alcatel Telephony systems is advantageous, and a driving license and own transport are essential as this position will cover multiple sites.
Responsibilities:
* In this role, I will provide ongoing operational support, including handling desktop operating systems, upgrades, service pack installations, bug fixes, security updates, and any system change activities. I will also be responsible for the installation, maintenance, and support of hardware and software. I will administer a Microsoft Windows 10, 11, and Server 2019 environment and create desktop and laptop build images.
* My responsibilities will extend to providing administrative support for Microsoft Office 365, Outlook 365, and Active Directory, as well as managing mobile devices and asset management. I will oversee system data backup and recovery, provide remote worker support and assist with home worker Wi-Fi environments, manage office relocations, and support the Alcatel/Lucent Call Centre VOIP Phone system. Additionally, I will coordinate third-party vendor support and record tasks within our corporate Help Desk system.
Technologies:
* Active Directory
* Cisco
* Hardware
* Support
* Mobile
* Network
* Office 365
* Security
* VPN
* VMware
* Veeam
* Windows
* Firewall
More:
Joining 4th Dimension Innovation Group means becoming part of a fast-growing organization specializing in the motorcycle market. We provide innovative solutions for manufacturers, insurers, and brokers in motorcycle insurance, claims management, network management, engineering services, and retail operations. Established over 20 years ago, we are recognized as one of the fastest-growing privately-owned companies in the UK, providing an ideal opportunity to make a difference in a dynamic environment.
The first 3 months of this position will be office-based, after which I will have the flexibility to work from home 2 days a week. The working hours are Monday to Friday from 7:30 AM to 5:30 PM on a rota basis, with a salary ranging from £27,000 to £28,000.
I also offer a range of benefits, including flexible working options, a pension scheme, reward and recognition initiatives, a wellbeing program, company events, sick pay, free fruit, a cycle scheme, and much more! If you believe you would be a great fit for this role, I encourage you to apply today!