Graduate Technical Support Specialist | Software Applications, CX, AI, Machine Learning, Cloud | £37-38k
Are you passionate about technology and ready to apply your skills in a dynamic environment? We are looking for a Graduate Technical Support Specialist with a strong background in STEM to join our team. This role offers the opportunity to work on cutting-edge technologies, including AI, Machine Learning, Cloud Applications, and more, while delivering exceptional customer experience (CX).
Key Responsibilities:
* Provide technical support for a range of software applications, ensuring customer issues are resolved efficiently.
* Collaborate with clients to deliver high-quality solutions, while maintaining excellent customer service.
* Work with AI, Machine Learning, and Cloud technologies to support innovative projects and systems.
* Assist with troubleshooting and debugging technical issues related to software tools and applications.
* Develop a deep understanding of the companys products and services to provide technical advice to customers.
* Maintain strong relationships with clients, ensuring timely communication and delivering solutions that meet their needs.
What You'll Need:
1. 2:1 or above ...