Graduate Technical Support Specialist | Software Applications, CX, AI, Machine Learning, Cloud | £37-38k Are you passionate about technology and ready to apply your skills in a dynamic environment? We are looking for a Graduate Technical Support Specialist with a strong background in STEM to join our team. This role offers the opportunity to work on cutting-edge technologies, including AI, Machine Learning, Cloud Applications, and more, while delivering exceptional customer experience (CX). Key Responsibilities: Provide technical support for a range of software applications, ensuring customer issues are resolved efficiently. Collaborate with clients to deliver high-quality solutions, while maintaining excellent customer service. Work with AI, Machine Learning, and Cloud technologies to support innovative projects and systems. Assist with troubleshooting and debugging technical issues related to software tools and applications. Develop a deep understanding of the companys products and services to provide technical advice to customers. Maintain strong relationships with clients, ensuring timely communication and delivering solutions that meet their needs. What You'll Need: 2:1 or above in a STEM degree (e.g., Computer Science, Mathematics, Physics, Electronic Engineering, or related fields). Experience or interest in software development tools and methodologies. Knowledge or a desire to learn programming languages such as .NET, C#, JavaScript, Python, or related technologies. Familiarity with databases and the ability to work with SQL or a similar query language. Strong problem-solving and analytical skills with the ability to tackle technical challenges head-on. Excellent communication and customer-facing abilities, capable of translating technical issues into understandable solutions for non-technical clients. A genuine passion for AI, Machine Learning, and Cloud Applications, with a willingness to continuously learn and grow in these fields. Why Join Or Client? A competitive salary of £37-38k with ongoing opportunities for career development. Extensive training on AI, Machine Learning, Cloud Applications, and Software Solutions to enhance your expertise. A collaborative and supportive working environment that fosters growth and learning. The chance to work with cutting-edge technologies, helping businesses achieve their goals with innovative solutions. Join a global team that values teamwork, quality, and agility while providing responsive solutions to clients. If you're ready to take your technical skills to the next level and are excited about working in an environment focused on innovation and customer satisfaction, we'd love to hear from you Apply today and be part of a forward-thinking team If you DON NOT hear back from us with 48 hours please deem your application unsuccessful as this given time,