About Purple Purple has over 30 years of experience insupporting organisations across public and private sectors to become moreaccessible and disability inclusive. We provide a range of support for disabledpeople including support planning, payment and payroll services and independentadvice. If you have solid recruitment experience and looking for a fixed termcontract we would like to hear from you. Main Purpose To provide a comprehensive, proactive and highquality administration function to support the day to day running of thePayments Team. Primarily, this role will be administration-based with someoutgoing calls to our clients and customers, although you may be asked toprovide support answering incoming calls as demand dictates. This is a part time hybrid role, working from theChelmsford office and home for a fixed term role of 6 months at 18.5 hours perweek. There may be opportunity to continue the role beyond this. Responsibilities of Job To provide administrative and customer service support in relation to the payroll and purchase ledger service functions, including data entry and the storing of timesheets/invoices. Input and maintain client records on our CRM system, payroll software and Sage Monitoring of inboxes across required contracts on a daily basis, opening, sorting and responding or distributing to the appropriate members of staff for action. Liaison with ICBs and local authorities to update client record information as required. Accurately record information to support the production of management reports To ensure the accurate and efficient processing of all incoming and outgoing post, including distribution and scanning as required. To respond to initial enquiries regarding the payments service, providing the required information and answers, and escalating where required. To provide a full set of administrative duties to support the Payments service function as directed, including the sending of remittances and quality checking of team data input. This list is not exhaustive and from time to time you may be required to undertake additional duties. Person Specification Essential Eligibility to work in the UK Ability to commute to the Chelmsford office Excellent customer service and communication skills, with the ability to communicate with a wide range of audiences in a variety of different ways. Excellent administrative skills, with the ability to track and record data accurately and effectively. Ability to work proactively and independently, as well as part of a team Excellent attention to detail. Strong IT knowledge, including the use of Microsoft and CRM software. Excellent organisational skills with the ability to prioritise competing tasks. Ability to work unsupervised and on own initiative Desirable Experience of working within a busy administrative, customer focused function. Experience of providing customer service over the phone. Experience of supporting customers with disabilities. Our values underpin everything we do and are theguiding beliefs and principles of Purple - We are : Authentic lived experience is our most valuable raw material Accessible from corporates to microenterprises, disability organisations to individual disabled people. We support all. The experts humble but knowledgeable in finding solutions. Creative global to local. We develop and deliver innovative approaches to the issues of today. This role profile is not exhaustive; it will besubject to periodic review and may be amended to meet the changing needs of thebusiness. The post holder will be expected to participate in this process andwe would aim to reach agreement to the changes.· To apply, please submit your CV and coverletter highlighting your relevant experience for this role. If you require any adjustments at interview, pleaselet us know. Purple is committed to safeguarding and promotingthe welfare of vulnerable adults, children and young people, and expects allemployees, contractors and volunteers to share this commitment. All postholders will be subject to appropriate pre-employment vetting procedures and,where eligible, a satisfactory Disclosure and Barring Service check.