This is an exciting opportunity in the Digital and Technology directorate for an enthusiastic Lead DevOps Engineer with excellent leadership and technical skills who can support and develop Companies House systems. You will be customer and service focused with particular attention on service availability, problems solving and root cause analysis. We promote a Team first approach with everyone pulling together to achieve the best results. You will join a large, diverse team of engineers with a broad range of skills and domain knowledge. You will be responsible for leading technically and have direct input into the long-term operational strategy and tooling to support a continuous delivery approach within Companies House. You will have a track record of coaching and mentoring other IT professionals and be able to network and engage with stakeholders to deliver improvements. You will ensure that value is delivered through improvement and automation of Companies Houses systems, including infrastructure, tooling, upgrade paths, configuration, performance monitoring / alerting / tuning. The team support and develop a number of Companies House internal customer facing services, and associated backend processing systems, as well as external facing bulk data products. These include systems that allow customers to search and update the company register. Our team are working in a flexible hybrid approach, combining both home and office-based working. Remote contracts will only be offered to successful candidates who are not a commutable distance to our Cardiff, Belfast or Edinburgh offices. If you are located at a reasonable distance to one our offices, you will receive a hybrid contract aligned to one of our offices. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. We currently expect people to attend their base office a minimum of one day a week but the exact degree of choice you have will depend on your role and your day-to-day work activities and should be agreed through discussions with your line manager. We offer an excellent benefits package that includes a generous 30 days annual leave plus 8 bank holidays and 1 privilege day, flexitime with no core hours and enrolment into the Civil Service Pension Scheme with a contribution rate averaging 28%. Job description We are proud to have hit our availability target of 99.5% over the last 5 years and you will be working in a team that will assist us to continue to meet this target across our new and current systems. The team carry out maintenance, upgrades, automation and service improvements in order to provide a high capacity, secure and resilient IT Service capable of exceeding performance targets. The estate has been recently migrated to the AWS cloud and we are in the middle of a huge Transformation project to align our services with our new powers under the Economic Crime and Corporate Transparency Bill. We are looking for people with proven DevOps automation and monitoring skills and a willingness to learn new technologies and develop your career working on large and small projects alongside developers, analysts and testers delivering agile change to our existing and new services. You will be part of the IT Services Digital team in a time of great change and play an integral part in the way that Companies House systems are developed in the future. Come and help us as drive our digital services and culture About us Companies House is an executive agency, sponsored by the Department for Business and Trade. We drive confidence in the economy by creating a transparent and accountable business environment. Use of our data informs business and consumer decisions, supports growth and helps disrupt economic crime. Companies House is an award-winning employer, building brilliant services on cutting edge technology. Youll join our teams at a time of transformation and you will be a part of shaping the future of our department. We use Agile methodologies and promote a culture of continuous improvement. Our aim is to be the best registry in the world achieved through brilliant people working on brilliant systems delivering brilliant services. We are currently delivering an organisation wide transformation programme focussing on a complete redesign of our digital services, target operating model and culture. This change will need different skills, capabilities and mindset where adaptable, bold and curious behaviours are the norm and empowerment is encouraged and utilised. Companies House values its people, their contributions and has created a real sense of community where people seek to create strong connections. Our commitment to learning and development is exceptional, and we believe passionately in the employee experience with is prevalent through the engagement, wellbeing and development strategies which have resulted in Platinum Investors in People and MIND index awards. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Everyone in Companies House brings something different, and so will you. We are committed to ensuring that we are representative of the citizens that we serve. To fulfill our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We encourage professional development, celebrate success and live our values to effect real change. Person specification You, and the team, will be responsible for release, maintenance, upgrades, automation, and service improvements, resolving ServiceNow Incident issues and finding root causes of problems. You will contribute to the development of projects to improve the range and quality of digital services available to the customer and take an active part in the transformation of our services and smarter ways of working. You will also be expected to participate in the on-call rota for your section in line with the current on call agreement to ensure our services remain operational at all times. This on-call element covers 24/7/365 and is an essential requirement of the role. We're looking for the following experience and technical skills, which will be assessed at sift and at interview. Please use the bullet points below when writing your personal statement (including any reference to the technologies listed). Experience - include in your personal statement Incident/Problem resolution and root cause analysis Problem resolution via coding and scripting Adhoc reporting and data management. Proven experience within an IT environment (preferably in an Ops environment), and of leading a technical team System software build and release - Automation of manual processes, including code deployment and environment provisioning. Setting up performance monitoring / alerting / tuning for web-based services and APIs. Coach and support colleagues in non-functional requirements, ensuring availability, security, capacity, and performance for the services. Engage in continuous improvement activities by working collaboratively within and outside of the team. Excellent customer focus, communication, and networking skills Mentoring and leading less experienced members of the team Technical Skills - include in your personal statement Demonstrable experience of Unix/Linux in a support or development environment Demonstrable experience of DevOps and associated technologies Continuous Delivery methods and techniques, including agile scrum experience Demonstrable experience of supporting infrastructure in the cloud Demonstrable experience of database querying Demonstrable experience of any type of coding AWS, Java, Terraform, Concourse, Ansible, Docker, JSON, SQL, GIT, Tibco iProcess, Doc1 Experience in similar technologies will be considered Behaviours We'll assess you against these behaviours during the selection process: Working Together Managing a Quality Service Changing and Improving Delivering at Pace Developing Self and Others Benefits Alongside your salary of £39,591, Companies House contributes £11,469 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House were committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring were representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments