BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service across two of their sheltered services for the over 55s - one in Camberley and one in Bagshot.
Duties:
1. Daily welfare checks to residents.
2. Facilitate property lettings and tenant communication for smooth onboarding.
3. Conduct regular health and safety checks to ensure property conditions are well-maintained.
4. Coordinate with external agencies and providers when necessary.
5. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears.
6. Act promptly on complaints regarding anti-social behaviour, escalating where needed.
7. Report communal area repairs and maintain strong partnerships with external support agencies.
Criteria:
1. The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
2. Strong understanding of tenant and housing management, particularly for older adults.
3. Confident in conducting health and safety checks within residential environments.
4. Effective communicator, able to handle complaints and uphold tenancy agreements.
5. Experience working collaboratively with external agencies to support tenants' needs.
Please note this is a fully site-based position - Hybrid working is NOT available with this role.
Hours: Full time across two sites
Salary: £32,480 per annum
Other benefits include:
1. 28 days paid holiday plus bank holidays per year (pro-rata for part time) rising by 1 day per year up to a maximum of one working week.
2. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
3. Option to purchase additional holiday of up to 2 of your working weeks (at manager's discretion).
4. Employee Assistance Programme.
5. "Hapi" Benefits App with multiple discounts.
6. Cycle to work scheme.
This role is subject to a successful DBS check.
You must be a driver with access to a vehicle - any mileage between schemes is covered at 45ppm.
This is a permanent position.
Apply now for immediate consideration.
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