Assistant Operations Manager - Car Parking & Traffic Management
Salary: £27,000 to £32,000 pa
We are currently looking for an Assistant Operations Manager to support our Operations Managers in providing traffic and/or parking management services at iconic venues and high-profile events across the country.
The ideal candidate will be an ambitious individual, eager to take the next, or possibly the first, step in their operational management career; will thrive in working in an outside environment, in a fast-paced, exciting and dynamic sector; and will take pride in delivering an excellent service. Weekend working is likely to be a regular requirement, particularly over the Spring and Summer period.
This is an exciting time to be joining CSP as the company strives towards operational excellence and works on ambitious plans for growth.
A full job description is available on request.
What you will be doing as an Assistant Operations Manager
* Supporting the Operations Manager in planning and delivering required event services safely.
* Managing event day delivery either solo or as part of a wider operational management team.
* Cascading information to frontline staff and on-site operational teams, ensuring all statutory and Company information and policies are communicated and implemented.
* Providing excellent customer service for visitors, customers, external agencies, and internal customers through planning and staff training.
* Developing and nurturing strong, effective, professional relationships with clients and other key operational contacts.
* Identifying further commercial opportunities for CSP additional services.
What we need from you as an Assistant Operations Manager at CSP
* Previous experience of effective team management through a casual/zero hours workforce.
* Operational/facilities management experience in providing multiple services, ideally within the events industry.
* Successful supervision of multiple services and small teams.
* The ability to prioritise, be proactive, take initiative, and work to deadlines.
What CSP can offer you as an Assistant Operations Manager
* A competitive salary with potential to develop to become an Operations Manager within 12 – 24 months.
* Participation in a non-contractual bonus scheme, based on performance and overall company profit.
* A 35-hour working week – working 5 days out of 7, as required operationally.
* Up to 25 days’ holiday (pro-rata – after qualifying service) plus Bank/Public Holidays.
* Pension scheme with excellent employer contribution.
* Private Medical Insurance (after a qualifying period).
* Life insurance at 4x salary.
* Access to salary sacrifice schemes.
* A range of valuable medical and practical support services through an external Employee Assistance provider.
About CSP
CSP stands for The Combined Services Provider. It also stands for Caring, Safe, Professional, representing our Values. We specialise in providing services to venues and static sites including Car Parking, Internal and External Traffic Management, HVM (Hostile Vehicle Mitigation) solutions, Security, Stewarding, Cash & Audit, and Consultancy services. While our range of services has grown, Car Parking/Traffic Management, HVM, and Security/Stewarding represent our core areas of expertise.
CSP is an equal opportunities employer.
Vacancy Details
Salary: £27,000 to £32,000 pa, dependent on experience.
Location: Head Office at Watford. Field work across a geographical area, as required.
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