Responsibilities and essential job functions include but are not limited to the following:
Customer Service
* Create a friendly, welcoming and professional atmosphere for customers to shop in
* Greet customers, be approachable and thank them for their custom
* Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase
* Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy
* Promote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do so
* Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements
* Operate a till adhering to any Company guidelines regarding tills and cash handling
People
* Read and adhere to all Company procedures
* Treat all members of the team courteously and professionally
* Keep all staff areas clean, tidy and safe as instructed by the store management
* Help the store manager in the training of new members of the team, helping them to understand procedures and policies
Product
* Merchandise and display stock in accordance to any specific Company and management instructions
* Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner
* Give feedback to management on any customer requests made to you for products
* Keep all displays that you are responsible for, fully stocked, neat, tidy and clean
* Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience
* Assist with unloading of deliveries and storage of stock
* Assist with the maintenance of the stock room
* Assist with stocktakes, which may include working outside of the stores normal trading hours
General
* Undertake any reasonable requests from the store management or company in line with business demand
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