Essential Experience: Administrative and organizational experience.Experience of dealing with non-routine and complex problems.Ability to communicate to all levels of personnel and patients.Experience of working in a PACS Department (Radiology).Office Experience.Aptitudes and skills required.Requirements.Excellent telephone / communication skills.Demonstrable ability to work under pressure.Proven ability to work to deadlines, prioritize and multi-taskGood attention to detail. Able to effectively build and sustain positive working relationships with a wide variety of people.Able to learn and assimilate information quickly.Good organizational skills.Plan and prioritize own workload with the ability to delegate as required.Ability to work autonomously and as part of a team.Ability to cascade/train members of staff.Special requirements of the post.Requirements.Knowledge of relevant systems used within Radiology, to include PACS, CRIS, eCamis, eQuest, IEP etc.Reliability good time keeping.Flexibility able to work flexibly to accommodate peaks and troughs of activity.Friendly and approachable manner.Polite, sympathetic, patient and diplomatic.