We are seeking a Performance and Data Manager to join our team at One Recovery Bucks (ORB) on a 12-month fixed term contract. Based in High Wycombe and Aylesbury, this full-time role offers an opportunity to make a meaningful impact within the Buckinghamshire Community Substance Use Service.
As the Performance and Data Manager, you will lead data analysis, reporting, and quality initiatives, ensuring high-performance standards in line with service specifications. Your expertise will contribute to improving data culture, identifying trends, and benchmarking against other organisations.
What we're looking for:
* A degree in a numerate/IT-related subject or equivalent experience.
* Strong skills in data analysis, Microsoft Excel, and reporting tools.
* Experience in performance management, preferably within healthcare.
* Exceptional organizational, communication, and interpersonal skills.
This role offers the chance to work in a dynamic environment where your skills will support critical services that make a difference in people's lives. Join us and be a part of a supportive team driving impactful change.
Main duties of the job
As a Performance and Data Manager, you will play a vital role in managing data and performance reporting for One Recovery Bucks. Key duties include:
* Data Management and Reporting: Ensure the accurate and timely production of performance reports, including NDTMS and CJIT submissions, while managing the Illy Systems CarePath electronic patient record system.
* Performance Analysis: Analyse and interpret complex data sets to identify trends, variances, and areas for improvement, providing actionable insights to stakeholders and senior managers.
* Training and Support: Train and support staff and partners on effective data collection and reporting processes, promoting a culture of high data quality.
* Quality Assurance and Compliance: Collaborate with partners to ensure data quality aligns with national standards and contractual requirements. Participate in audits and inspections to support regulatory compliance.
* Collaboration and Communication: Work closely with internal teams, external stakeholders, and commissioners to meet service objectives and improve outcomes.
* Project Development: Lead the development and implementation of innovative data reporting tools and performance management solutions to support service growth.
This role requires exceptional organizational skills, technical expertise, and a commitment to supporting critical healthcare services.
About us
Inclusion, created in 2002, is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight, and Thurrock, Essex. We support individuals, families, and communities who are affected by addiction, crime, mental health, or need treatment for their sexual health. We believe that the individuals and families who use our services should receive high-quality, committed, and inclusive care, realizing all the benefits a modern NHS organization can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users, is central to who we are. Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team!
Job responsibilities
Please see attached Job Description and Person Specification for full details. Below is a summary:
This role involves providing dedicated data analysis and performance management support for the Buckinghamshire Community Substance Use Service. You will ensure the service meets high standards by enabling accurate reporting, identifying areas for improvement, and supporting decision-making.
* Data Quality and Integrity: Actively monitor and audit data to ensure accuracy, compliance, and alignment with national and contractual requirements. Address discrepancies and implement solutions to improve data quality.
* System Administration: Manage and enhance electronic patient record systems, ensuring their reliability and usability for all stakeholders. Support data migration and system updates as needed.
* Stakeholder Engagement: Liaise with internal teams and external partners to ensure data collection aligns with service needs. Provide specialist advice on data interpretation and its application in service delivery.
* Project Support: Lead or participate in projects focused on improving data processes, reporting tools, or performance outcomes. Develop innovative solutions for emerging data challenges.
* Regulatory Support: Provide data and insights for audits, inspections, and other regulatory activities, contributing to evidence-based compliance and performance improvement.
Person Specification
Skills
* Good communication and interpersonal skills, including the ability to provide detailed informatics advice to both other specialists and non-Informatics staff.
Experience
* In-depth experience of analysing and interpreting complex information and presenting it in a simplified manner.
* Previous experience using advanced features of Microsoft Excel, including functions, charts, and pivot tables, to manipulate and present data.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£37,338 to £44,962 a year Per annum, pro rata
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