Band 8A - Deputy Head of Employee Relations
Reporting to the Head of ER Partnering, the post holder will manage the Employee Relations Advisory and Case Investigations Team to ensure the provision of a cohesive, standardised service that delivers consistently high standards of advice, investigations, outcomes and support to the managers and staff within the Trust. They will work in close collaboration with the wider People team to ensure delivery of professional and high-quality ER and investigation services to Trust Divisions and departments.
The post holder will develop and lead the Employee Relations advisory and investigations service, building up the reputation of the Trust as an employer of choice through adherence to best practice principles and ensuring ER partnering, practices and service delivery are standardised throughout the organisation.
The Deputy Head of ER will also provide assurance to the Head of ER Partnering and Health Unit teams on the quality of the services provided through improved key performance indicators and the provision of robust reporting and auditing.
As a senior member of the HR team, the post holder will support the development and delivery of the Trust's People Strategy and policies to ensure that ER services are fully integrated to the needs of the Trust.
Main duties of the job
You will support the effective delivery of a high quality and professional ER service developing, training and leading a specialist team in providing focused challenge, advice and guidance to managers in the Trust and ensure effective implementation of, and compliance with, all ER policies, procedures, practices and standards - and that the team consistently oversees all stages of employee relations processes, including advising and supporting managers with complex disciplinary matters, appeal panels and attendance at Employment Tribunals as required.
Job responsibilities
The ideal candidate will also hold a degree and be fully CIPD qualified or have equivalent industry experience. You will have the ability to interpret complex information and formulate policies, utilise workforce analytics to optimise decisions and have proven experience of leading and developing a team. You should also have the ability to travel when required, as you will be covering different sites.
Person Specification
Experience
* Employee relations experience in a complex, multi-disciplinary and culturally diverse organisation.
* Experience of managing a team and setting performance standards and targets.
* Experience of generating, presenting and delivering complex data/reports.
* Experience and knowledge of NHS Terms and Conditions of Service including Agenda for Change.
* Experience of operating effectively in a customer facing environment.
* Up to date knowledge of employment legislation and understanding of the risks of non-compliance.
* Experience of advising managers on highly complex and serious individual and/or collective conflict situations including disciplinary, capability and grievance issues.
* Knowledge and experience of using HR systems.
* Experience of Employment Tribunals including organisational representation.
* Experience of developing, monitoring and delivering against KPI's and service standards.
* Experience of delivering cost savings programmes.
* Well-developed understanding and awareness of best-practice employee relations methodologies.
* Experience of working in a multi-unionised environment.
* Experience of Medical and dental terms and conditions of service and MHPS case management.
Education & professional Qualifications
* Educated to degree level or equivalent.
* F/MCIPD or equivalent.
Royal Free World Class Values
* Demonstrable ability to meet the Trust Values.
Skills and aptitudes
* Able to plan and organise the work of themselves and others to ensure the achievement of targets and outcomes.
* Able to provide direct support to managers on complex case management issues.
* Well developed written and oral communication skills.
* Able to analyse highly complex information and identify appropriate recommendations.
* Able to advise managers on case management issues related to terms and conditions, discipline, capability, grievance or change management.
Personal Qualities & attributes
* Resilience in challenging situations.
* High levels of personal influence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£59,490 to £66,239 a year, including HCAS.
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working.
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