Housing Officer
Ongoing temporary
County Durham
Sellick partnership are currently assisting in the recruitment of a Housing officer to join a reputable social housing organisation based in County Durham.
The Housing Officer will be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. This involves working closely with the allocations and letting team to onboard new tenants, working with customers to set up payment plans if they fall into arrears, managing anti-social behaviour and resolving customer complaints effectively.
Duties of Housing Officer:
* Neighbourhood and tenancy management
* Anti-social behaviour
* Allocations and lettings
* Empty property management, customer viewings and welcome visits
* Income management
* Customer involvement, empowerment, and inclusion
* Tenant liaison and support
Requirements of the Housing officer:
* Experience in a similar housing officer/housing partner position previously
* Previous customer service experience, managing complex cases and working with vulnerable people ideally in a housing context
* Full UK drivers license (Essential)
If you want to hear more about the Housing Officer role, please contact Nyari Breslin at Sellick Partnership Derby or click apply no...