Key responsibilities: To support and oversee the administrative elements of enhanced services and other services ensuring contractual requirements are met Overseeing the administrative elements of Quality of Framework (QOF), liaising with GPs, Nursing staff and the business Intelligence team To oversee the delivery of public health campaigns such as influenza vaccinating ensuring effective delivery of services Maintain a robust recall system which ensures every patient contact is maximised for the effective management of patients. To be responsible for the submission PPA (Prescription Pricing Authority) claims whilst continuing to check financial viability and key performance indicators (KPIs) monitoring Responsible for summitting reports for Quality of Framework (QOF), enhanced services using CQRS/commissioning portal Oversee an effective process to ensure compliance with patient group directions (PGDs) Initiate and effectively monitor performance and financial key performance indicators (KPIs) To provide non-clinical support to the Clinical pharmacist and nurse leads Monitor practice adherence to the prescribing policy Support a robust and timely repeat prescribing system Oversee the clinical rota team ensuring clinics are applied accurately, timely and any associated risks are escalated, such as clinic Completing effective staff appraisals as required ensuring and clinical care team have appropriate set objectives that align to the PCNs strategy goals. Direct line management of the Clinical Care Team Leaders To remain up to date with all national and local guidance Monitor training in the clinical care teams ensuring appropriate level of training to enable them to carry out their individual roles and responsibilities effectively To remain up to date with all national and local guidance Complete and schedule regular team meetings, appraisals, 1:1 opportunity, with a mechanism to constructively feedback ideas and suggestions to maximise a high-performance culture Guiding staff and developing searches and audits on the clinical system Review and update clinical templates ensuring that relate to current practice To identify and be proactive in identifying training needs Provide Management support to designated working sites Close collaboration with the other Deputy Clinical Manager Ensure all staff implement the practice wide approach