Job summary
An opportunity has arisen for a friendly hard-workingreceptionist/s to join the team here at Barnt GreenSurgery
Main duties of the job
The shifts will be spread acrossthe week and be both morning and afternoon sessions which cover 8am 1pm and1pm to 7pm.
The role/s will cover around 30-40 hours per week, supporting boththe reception desk and telephone access for our patients. There will also bethe need to support the team with holiday and sickness cover.
About us
You'dbe joining a motivated and supportive team of professionals lead by our 3 young GP Partners. The successful candidate would be enthusiastic and a good team player who wishes to deliver an excellent quality of care and contribute to our wider teams progression. We have a strong team ethos and prioritise changes to improve the teams work-life balance.
Barnt Green Surgery is a small to medium sized surgery with a friendly and loyal compliment of staff who work with our experienced and supportive management and administrative team. We are a high achieving QOF practice and pride ourselves on a providing a high standard of clinical care which results in us being held in high regard by our patients. Youd be part of a clinical team comprising of a salaried GP, 2 Physicians Associates, a Nurse Prescriber, 2 Practice Nurses, 2 Clinical Pharmacists and 2 HCAs.
Job description
Job responsibilities
Toensure the smooth running of the surgery by:
Assistingpatients to access the most appropriate service or healthcare professional in apolite, courteous, and effective way.
Providinggeneral assistance to the practice team and projecting a positive and friendlyimage to patients and other visitors.
Tocarry out a variety of administrative tasks for the efficient running of thePractice.
Job description Job responsibilities
Toensure the smooth running of the surgery by:
Assistingpatients to access the most appropriate service or healthcare professional in apolite, courteous, and effective way.
Providinggeneral assistance to the practice team and projecting a positive and friendlyimage to patients and other visitors.
Tocarry out a variety of administrative tasks for the efficient running of thePractice.
Person Specification
Experience
Essential
Excellent verbal communication skills Excellent written communication skills Excellent telephone manner Excellent organisational skills Excellent numeracy skills Calm and professional manner Methodical approach to tasks Ability to prioritise workload Ability to work as part of a team Desirable
Knowledge of Primary Care Knowledge of medical terminology NHS/General Practice work Clinical Computer System (EMIS) Qualifications
Essential
Good standard of general education (GCSE Maths and English at grade C or above) Desirable
AMPSAR Receptionist Certificate Certificate in Customer Care Computer Literacy Qualification
Person Specification Experience
Essential
Excellent verbal communication skills Excellent written communication skills Excellent telephone manner Excellent organisational skills Excellent numeracy skills Calm and professional manner Methodical approach to tasks Ability to prioritise workload Ability to work as part of a team Desirable
Knowledge of Primary Care Knowledge of medical terminology NHS/General Practice work Clinical Computer System (EMIS) Qualifications
Essential
Good standard of general education (GCSE Maths and English at grade C or above) Desirable
AMPSAR Receptionist Certificate Certificate in Customer Care Computer Literacy Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Barnt Green Surgery Address
82 Hewell Road
Barnt Green
Birmingham
B45 8NF
Employer's website