Band 6 Experts by Experience Observers Lead
Band 6
Main area: Administrative Grade Band 6
Contract: 2 years (Fixed-term project)
Hours:
* Full time
* Flexible working
37.5 hours per week
Job ref: 436-7046611
Site: Nothcroft/Uffculme/agile working
Town: Birmingham
Salary: £37,338 - £44,962 per annum, pro rata
Salary period: Yearly
Closing: 21/04/2025 23:59
Interview date: 06/05/2025
Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Job overview
The Experts by Experience Observer project (EBEO) is being established following the 2022 BBC Panorama programme that made allegations of service user abuse by staff of Greater Manchester Mental Health NHS Trust. The EBEO lead will be responsible for the delivery of the project, with the support of BSMHFT's participation and experience team. Personal, lived experience of using mental health services will be highly valued in the role.
Main duties of the job
To promote the participation and experience of service users, families, and carers through the coordination of a new project – Experts by Experience Observers (EBEO). The aim of the EBEO project is to utilize service user and carer participation and leadership in assessing ward culture in BSMHFT acute, steps to recovery, specialty, and secure services, contributing to patient safety, reducing restrictive practice, and identifying any areas where there is the potential for service user abuse to occur. This is a complex project that will require high emotional and mental effort, supporting experts by experience to stay safe and well in potentially difficult and distressing situations.
Working for our organisation
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialized services nationally. We also offer medical, nursing, and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterized in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive, and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Person specification
Experience and knowledge
Essential criteria
* Postgraduate level qualification or equivalent work experience
* Has worked with people in mental health services
* Research skills obtained via qualification or work experience
* Excellent relationship building and communication skills
* Experience of managing staff, volunteers, or experts by experience
Desirable criteria
* Personal lived experience of using mental health services
* Project management experience
* Experience of delivering training
Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.
The Trust is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process, you may be required to undergo a Disclosure and Barring Service (DBS) check.
Please note, if applicable for your role, you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months. You will also be required to sign up to the DBS Update Service before commencement with the Trust. The Trust will reimburse this. You will be contractually obliged to maintain your subscription.
All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your second week with us.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Further details / informal visits contact
Name: Dr. Katherine Allen
Job title: Lead, Recovery and Experience
Email address: k.allen@nhs.net
Telephone number: 01213013992
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