Job title - MES Technical Administrator Location: Worcester - based at Worcestershire Royal Hospital 5 days a week Contract length: 6 months (leading to perm) Rate: £15ph PAYE - Inside IR35 Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently recruiting for a Technical Administrator to work for our client, a global medical technology company that designs, develops, produces, and distributes diagnostic imaging systems, clinical and workflow systems and solutions. The Role: Working for our client, a technology manufacturer for the healthcare sector, you will be based at the Royal Worcester Hospital site, in the workshop. The role of the MES Technical Administrator will support the technical administration functions of the service. This will involve communication with internal and external service stakeholders, providing support to colleagues and ensuring that assigned tasks and responsibilities are performed accurately and efficiently. An element of the position is to provide support to the management team. Responsibilities: To be the main point of Administration contact within the workshop. Co-ordination of new equipment, loans, returns and repairs of medical equipment. Spares receipt/acceptance/ordering and control. Stock control. Managing the stock system within the Enterprise Asset Management (EAM) system. Engineering support for stock audits - including updating stock levels within EAM. Liaising with external suppliers to arrange repairs/service of medical equipment. Assistance with full annual equipment inventory and audits and also with all associated internal/external audits. Where applicable (and subject to relevant training), complete electrical safety testing and some routine device checks. Attend any appropriate user, technical and other training courses, meetings and/or conferences which are relevant to the engineering / support work being done in the MES department. Assist in the evaluation and trials of new medical equipment and to undertake creating and closing of all documentation in EAM prior to the new equipment going into clinical use (to include updating EAM with defining information, creating and completing the commissioning job, allocating to engineer for safety testing, arranging any relevant clinical training and updating and completing in EAM). Complete all tasks and responsibilities of a MES Support Co-ordinator Any other relevant duty that assists in the smooth operation of the MES Department. Other duties that are appropriate to the role as and when required to meet the operational needs of the Company. Key Skills and experience required: Experience of working in a busy office/workshop environment. Good communication skills both verbal and written, with the ability to deal with customers and staff at levels. Good interpersonal skills - you will be heavily interacting with customers, both on the phone and in person; people come into workshop daily, such as hospital staff and engineers A team player - you must have worked in smaller teams before, working in a busy / fast-paced environment, with a can-do positive attitude A good degree of computer literacy and knowledge as it relates to Office software and bespoke service management packages. You must be able to learn new systems quickly Must be happy and able to carry out all duties required. As you will be walking between the workshop and the hospital buildings you will be walking around 10k-15k steps per day, as well as opening boxes and equipment, which can be cumbersome Essential Experience: 1-2 years experience of administrative duties Good customer service skills, knowing how to respond to customers in a calm and professional manner Computer literate, knowing how to use Microsoft packages. You will be trained in the use of their in-house system Desirable experience: Experience in a medical environment would be useful as you would have a level of understanding in dealing with the engineers, the hospital’s clinicians, and also going out into the hospital wards