Job summary This post is fixed term/secondment for 11 months due to maternity cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. Contract end date 5th October 2025 The Welsh Blood Service (WBS) is committed to engaging its donors, stakeholders, venues and the public in all that it does. The WBS places great importance on building strong and lasting relationships with its donors. It does this by ensuring donors are kept informed of developments within the Service, are made aware of clinics taking place in their local vicinity and are recognised for their support at donor awards evenings across Wales. 1. Main duties of the job Previous applicants need not apply. The Donor Engagement Coordinator's main duties at the Welsh Blood Service (WBS) are to ensure that all donation clinics are maximising donor attendance and communities are fully engaged in donation activity. Addressing problems which may arise when supporting a clinic which may jeopardise the estimated number of new and current donations. Delivery of audits for own area of work, analysing and presenting reports on performance, quality, and service delivery. To recruit new and lapsed donors on to the whole blood panel, by educating and motivating the general public through excellent communication skills. The position will promote the need for Whole Blood, Bone Marrow and Apheresis donors throughout the region covered by the Welsh Blood Service. A full driving licence and the use of your own vehicle is essential for this role. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services. Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors. If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you. Visit our website to find out more: https://velindre.nhs.wales/ Date posted 28 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,928 to £29,551 a year per annum Contract Fixed term Duration 1 years Working pattern Full-time Reference number 120-AC030-1024 Job locations Welsh Blood Service Ely Valley Road Pontyclun CF72 9WB Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Essential Educated to NVQ level 4 standard in a relevant field or equivalent experience Good knowledge of Microsoft software packages. Desirable Ability to speak Welsh Experience Essential Experience of excellent customer care Experience of using Influential skills and relationship management Good knowledge and experience of marketing and social media. Experience in public speaking and confident to deliver presentations Experience of managing business accounts Experience of arranging events Other Essential Flexible approach to work and be able to work outside normal office hours as required. Evening and weekend events with the occasional overnight stay. Manual Handling Valid driving license as this role requires travelling across Wales. Person Specification Qualifications Essential Educated to NVQ level 4 standard in a relevant field or equivalent experience Good knowledge of Microsoft software packages. Desirable Ability to speak Welsh Experience Essential Experience of excellent customer care Experience of using Influential skills and relationship management Good knowledge and experience of marketing and social media. Experience in public speaking and confident to deliver presentations Experience of managing business accounts Experience of arranging events Other Essential Flexible approach to work and be able to work outside normal office hours as required. Evening and weekend events with the occasional overnight stay. Manual Handling Valid driving license as this role requires travelling across Wales. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Welsh Blood Service Address Welsh Blood Service Ely Valley Road Pontyclun CF72 9WB Employer's website https://www.welsh-blood.org.uk/ (Opens in a new tab)