With nearly 20 years experience within HVAC and M&E sectors, this company knows what it takes to provide an excellent service for their clients. They subcontract for some major names in the industry as well as having their own clients in the commercial and healthcare sectors. Expansion is always on their mind; be part of this wave of expansion and be part of this company’s growth plan, as shown by recent partnerships with other contractors.
They are recruiting for a Customer Relationship Manager. You will be:
1. Based at one of their offices (either Sevenoaks or Redhill) Monday to Friday, 8.30am till 5pm – you will go to the office you don’t work in probably once or twice a month.
2. Building relationships with key clients (5 to start with, and this will increase) to ensure they are happy with the services provided.
3. Meeting with your key clients (mostly around the London area) to maintain a great working relationship.
4. Being the main point of contact and ensuring any issues the client has are rectified.
5. Producing reports for the client and also for your colleagues.
6. Upselling added services to the client when necessary.
7. Preparing and presenting planned maintenance schedules when the annual renewal time comes.
Skills needed to be a Customer Relationship Manager:
1. Living close to either their Redhill office in Surrey or their office in Sevenoaks in north Kent.
2. Experience working as a relationship manager or business development manager.
3. Experience in construction, HVAC, or M&E would be very beneficial but is not essential.
4. Ability to build strong relationships with new clients.
5. Problem-solving skills with a firm yet fair approach to client relations.
6. Good telephone manner and administration skills.
Salary and Benefits:
1. 30-40k basic salary depending on experience.
2. 25 days holidays + 8 bank holidays.
3. Free parking at the office.
4. Workplace pension.
For an immediate interview, contact Adam Southam. Please call me on (phone number removed) (agy).
In the event that you are contacted for a role, please note that as part of the registration process, you shall be required to provide FRONTrunner Recruitment with proof of identity as well as proof of eligibility to work in the United Kingdom.
Job Info
Job Title: HVAC Customer Relationship Manager
Company: CV-Library
Location: Woking, Surrey
Posted:
Closes: Jan 1st 2025
Sector:
Contract: Permanent
Hours: Full Time
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