Site Supervisor - Dartford
TSS have an exciting new career opportunity, for Site Supervisor, to work within a Distribution Site in Dartford.
If you are in the security industry or are looking for a career change, then this is a fantastic opportunity for you to develop further.
Pay rate from £12.90 per hour
Pay rates will vary depending on the site you are assigned to with some sites paying higher than the basic pay advertised.
TSS (Total Security Services) Ltd is committed to equal opportunities and is proud to be a Disability Confident Committed Employer. We also offer an Employee Assistance Programme to all employees to support good mental health and wellbeing.
Minimum Requirements:
Must hold a Front Line SIA Licence and be available for weekend work.
Role overview
Responsible for the supervision and line management of a Security team and the supervision of the daily
security operation by maintaining security compliance and achieving the highest levels of customer service.
Principal Responsibilities
* Lead the security teams to ensure all staff are focused on delivering excellent customer service whilst maintaining security standards and achieving departmental KPI’s (Key Performance Indicators)
* Ensure that departmental Health, Safety, Security and Environment (HSSE) actions and recommendations are implemented and adhered to.
* Through effective planning, deploy resources on a daily basis to ensure operational demands are met whilst ensuring breaks and overtime comply with the working time directive.
* Lead regular team briefings covering key business and department information, and ensure that staff have read and understood security notices, instructions and memos.
* Responsible for the motivation, development and performance of security officers through coaching, monitoring, return to work interviews, disciplinary procedures and the performance development process.
* Accurate reporting of the daily security operation to the Station Manager and senior airport management teams through use of computer-based analysis tools and spreadsheets.
* Ensure the delivery of services including access control, ID card monitoring, patrolling, CCTV operation, and first aid.
* Work closely with client representatives, customers, and colleagues to resolve queries; and to represent the team’s performance to the client.
* Attend and manage emergencies; including fire evacuation, first aid, conflict management, and physical intervention.
Other Duties
* Participate in projects and working groups and carry out any other duties that may be outside the standard remit for purposes of personal development or as may be reasonably required by the company.
Qualifications and Experience
* Essential - experience in a customer-facing role.
* Essential - an understanding of relevant company procedures.
* Essential - good written skills.
* Essential - excellent communication and influencing skills.
* Health and Safety awareness.
* Good standard of education and PC literate.
Additional Skills (not essential)
* SIA Public Space Surveillance (PSS) (CCTV) licence
* First Aid qualification
* Experience in a similar role
* Full training, uniform and health and safety equipment (PPE) are provided.
How to Apply:
If this sounds like the perfect job for you, please click 'Apply Now'. Once you have completed an application, one of our dedicated recruiter team will be in contact with you to discuss this opportunity further.
You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.
Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.
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