Who You Are You are an experienced and driven professional with a strong proficiency in social housing and trade backgrounds. You possess excellent communication and customer service skills, allowing you to converse at ease with the public in English and provide knowledgeable advice. Your familiarity with building regulations, construction industry operations, and statutory health and safety legislation enables you to conduct thorough risk assessments and enforce safety compliance. You are a leader who effectively supports and guides teams of trade operatives for optimized performance, ensuring high levels of customer satisfaction and efficiency. You excel in supervising quality control, conducting inspections, and utilizing technology for effective communication. You demonstrate flexibility, a responsible approach to work, and are capable of handling emergency responses, including participation in an on-call rota. You will need to have an enhanced DBS check and be available for evening and weekend meetings as needed. What the Job Involves The role of Repairs Supervisor entails overseeing a team of high-performing operatives to ensure the delivery of quality repair work and efficient material usage. You will use your multi-trade skills in carpentry, plumbing, decorating, plastering, and tiling to diagnose and coordinate complex repair projects affecting multiple properties, such as major leaks. Your responsibilities include managing toolbox talks, conducting pre and post inspections for tenanted properties, and ensuring the timely delivery of voids. You will maintain compliance with health and safety regulations, adopt innovative solutions in response to customer needs, and attend evening tenant meetings. You are expected to facilitate a customer-focused service delivery, efficiently managing resources, and maintaining effective communication with internal and external stakeholders. Van and fuel are supplied by Enfield Council, enabling you to fulfill your duties across various locations. Key accountabilities include budget monitoring, resource management, and having a hands-on approach to ensuring excellence in repair and maintenance work.