Job Reference: REQ00000017507
Date Posted: 07/11/2024
Application Closing Date: 20/11/2024
Location: Carlisle
Salary: £25,584 - £25,992
Contractual Hours: 37
Basis: Full time
Job Description:
Business Support Administrator
Salary: £25,584 - £25,992 per annum
Hours: 37 hours per week
Location: Parkhouse, Carlisle
Contract: Permanent – Office Based Role
About this Opportunity
Would you like to provide excellent administrative support and customer service? This is an exciting opportunity to join our team of administrators. Due to the nature of our directorate, this role will be varied and will require a flexible approach to support resilience within the team.
About the Role
As a Business Support Administrator, you will organise and provide responsive, flexible, effective, and efficient administrative business support, liaising with managers as well as customers and other stakeholders (internal and external), ensuring a courteous and professional approach. This will include communicating across various channels including, but not limited to, face to face, telephone, mail, and electronic media.
Who We Are Looking For
We are looking for someone who is confident and possesses the ability to work independently in a busy, demanding environment, with excellent organisational skills and an ability to use their own initiative. The successful candidate will need to have good administration, customer service, and communication skills to provide our customers with a positive experience, with an NVQ 2 or 3 or equivalent experience or knowledge in a relevant work area.
What We Offer
* Competitive rates of pay and annual pay increase*
* 25-31 days holiday each year plus bank holiday allowance plus an option to purchase up to 2 weeks additional leave
* Learning and development opportunities
* Flexible working arrangements including the ability to work from home (subject to role)
* Opportunity to join the generous Local Government Pension Scheme
* Employee assistance programme and access to in-house Occupational Health service
*In accordance with the National Joint Council for Local Government Services
Application and Interview Information
Closing Date: 20th November 2024
Interview Date: 3rd December
Our interview process can accommodate both in-person and virtual formats, with tailored options discussed upon invitation to the interview stage.
Work-Life Balance
Cumberland Council is deeply invested in fostering a work culture that prioritises the well-being and balance of our team members. We offer a generous holiday allowance and flexible working hours to support a healthy work-life balance.
Continuing Professional Development
We are committed to nurturing the ongoing growth and professional advancement of our valued team members through comprehensive career development and training opportunities.
Keeping People Safe
We are committed to safeguarding and promoting the safety and welfare of children, young people, and adults at risk.
We Welcome Applications from Everyone
At Cumberland Council, we strive to enhance the diversity of our workforce and encourage applications from individuals of all backgrounds.
Reasonable Adjustments:
We are committed to creating an inclusive workplace. If you require any reasonable adjustments to participate in the recruitment process, please let us know.
Your Voice Matters
We encourage engagement and have cultivated a vibrant community of staff networking groups.
Please Read the Supporting Information:
Post Specification
Role Profile
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