Planning Officer Pay Rate: £20.98 Location: Bury Council Job Type: Full-time, Temporary (5 months) Bury Council are looking for a Planning Officer to join their repairs department. This role is crucial for scheduling and managing repair works effectively to meet the council's operational targets. The position offers a competitive hourly rate and requires a commitment to a full-time schedule for the next five months. Day-to-day of the role: Schedule works orders in line with repairs priorities, ensuring targets are met through effective work distribution and scheduling. Take timely corrective actions when rearranging appointments. Raise works orders and allocate jobs to operatives, sub-contractors, and partners, maintaining high performance at all times. Monitor changes to workload and available resources in real time to implement effective actions ensuring work completion on schedule. Provide advice and support to Customer Contact Centre Advisors, tenants, and other service users regarding the diagnosis of repairs, contractor selection, and operative availability. Work with Bury stores and other third-party suppliers to ensure materials are ordered correctly and follow up on arrival dates. Contact customers to schedule repair appointments once parts are in stock and manage customer expectations. Assist in the investigation of complaints and Councillor enquiries and identify areas for service improvement. Participate in a shift rota to ensure service coverage from 8am to 5pm as required by Bury Council. Required Skills & Qualifications: Minimum of 1 year experience in planning or a related field. Additional 1 year experience in a dynamic response system (DRS) environment. Proficiency in Microsoft Office packages including Excel, Word, Teams, and Outlook. Strong organisational and time management skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Flexibility to come into the office as required and participate in shift duties. Benefits: To apply for this Planning Officer position, please send your cv to