Data Center Supervisor
Job ID: 190413
Posted: 04-Apr-2025
Service line: GWS Segment
Role type: Full-time
Areas of Interest: Data Centers, Engineering/Maintenance
Location(s): Manchester - England - United Kingdom of Great Britain and Northern Ireland
Job Title: Data Centre Supervisor
Business Sector: Data Centre Solutions, Critical Work Environment
Location: Manchester, UK
COMPANY PROFILE
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
Purpose of the Job
Providing leadership, management, and development of the engineering contract team, ensuring operational commitments are met and the contract is fully compliant with all aspects of the contract including but not limited to QHSE, Compliance, CBRE and H3G policies and procedures.
Key Responsibilities:
* Responsible for the completion of PPM and reactive works at Trafford park, Manchester Datacentre.
* Provide supervision to site engineers and ensure that contractual commitments are met, ensuring compliance with all CBRE and H3G policies and procedures.
* Ensure contracts are staffed by fully competent teams who understand the required standards.
* Assist the management team to deliver best-in-class customer-focused service within all operational activities.
* Promote and maintain the core RISE values of CBRE.
* Act as the first point of contact and support for the engineering teams, providing leadership, guidance, coaching, and direct support to deliver best practices.
* Liaise with CBRE partners for quotations/surveys for remedial and maintenance works.
* Ensure maintenance is carried out in line with CBRE H&S procedures, using SSOW where required.
* Escalate urgent issues and respond to work interruptions, outages, or emergencies consistent with the SLA.
* Support critical environment-related technical audits as required and directed by the line manager.
* Control and supervise CBRE Partners when required.
* Raise recommendations for improvements through the line manager.
* Communicate high-priority tasks and issues within the CBRE Management team.
* The role may involve working across the client’s estate if the need arises.
* Technical Administration SOP / EOP / MOP & Switching schedules (CWP), Implementation of CRQ’s.
* Site procurement – Finance / Quotes / Small Works & SPOC project Lead.
* Site Compliance Lead – Internal & External Audits (AGM/QHSE/Legionella/Environmental) & responsible for actioning Fire Risk Assessment, Legionella Risk Assessment, Noise Risk Assessment.
* Site Shield Lead – Quantum / CDNA / CCAM / Human Factors / DCS Select.
* Site Ekkosense Champion – Responsible for continued EkkoSense site optimisation.
Accountabilities:
* Reporting to the Technical Supervisor.
* Working hands-on supervision to assist the teams when and where required.
* On call for escalation OOH and local site rotation.
* Create an audit-ready environment and ensure compliance in all areas.
* Accountability to the CBRE Functional heads, as appropriate.
* Accountable day-to-day to the relevant client contacts.
* Line management responsibility for the engineering team and indirectly for relevant sub-contractors.
* No Purchase and Ledger Responsibility for the contract, but should be financially aware and able to produce basic quotations for works.
Experience Required:
* Understanding of Health and Safety requirements and ability to supervise others on all aspects of day-to-day health and safety.
* Experience in critical change management process and working in a critical environment.
* Electrical City & Guilds C&G 2365 Level 3 Electrical Qualification & 18th Edition Electrical Wiring Regulations as a minimum.
* Mechanical qualifications or good mechanical knowledge.
* Team working and experience in customer-facing situations, good communicator with a good level of computer literacy.
* Experience in managing sub-contractors, running permit to work system and being accountable for others' safety.
* Flexible working with the ability to manage own workloads with little supervision.
* Good commercial knowledge and knowledge of contract cost control.
* Must have a clean driving license.
* Must be able to work flexibly.
* Good working knowledge of Data Centres and experience in supervising a team, managing shift rotas to approval of holidays/training.
* Knowledge of emergency response / standby/ call out activities and protocols.
* LVAP / HVAP.
Desirable Experience Required:
* Health and Safety qualifications (IOSH/NEBOSH).
* First Aid trained.
Please Note:
All details are provided for guidance only; they do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms are provided within offers of employment, and appropriate policies within the Company.
EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. #J-18808-Ljbffr