People Partner
Location: Field based/Hybrid – There is a requirement to travel to both Aylesford and Shrewsbury on a weekly basis, with travel to other offices once a month
Salary: £50k
About the Role:
We are looking for an experienced and strategic People Partner to join our growing People, Culture & Communications team at Commercial Services Group (CSG). This is a unique opportunity to partner with one of our diverse brands, working closely with senior leaders to co-deliver strategic people initiatives and drive high-performance, employee engagement, and positive change across the organisation.
As a People Partner, you will act as a trusted advisor, owning the local People Plan and leading on all employee relations activity. You'll also play a key role in shaping our people strategy, enhancing employee experience, and ensuring local delivery of Group-wide HR initiatives.
Key Duties:
* Own and drive delivery of the local People Plan, aligning Group initiatives with business-specific needs.
* Coach and challenge managers on a wide range of employee relations matters including absence management, restructures, and performance conversations.
* Lead and manage complex ER cases such as TUPE, organisational design, and large-scale change programmes.
* Use data insights to inform decision-making, identify risks, and shape people interventions.
* Work collaboratively with the PCC Centres of Excellence (L&D, Talent, Engagement, DEIB, HR Ops) to enhance people practices.
* Influence senior stakeholders through strong relationship-building, credibility, and insight.
* Support talent needs analysis, linking performance management, learning, and succession planning.
* Regularly review and improve local HR processes, driving efficiencies and improving employee experience.
* Represent the needs and voice of your business area to inform Group-level strategy and activity.
What we need from you:
* Ideally CIPD Level 7 qualified or have equivalent experience
* Strong knowledge of employee relations and UK employment law
* Proven experience influencing and advising senior stakeholders
* Comfortable handling complex HR cases and organisational change projects
* Extensive experience with Business Acquisitions and Integrations
* Excellent data literacy and the ability to turn insight into action
* A collaborative approach with the ability to flex across a matrix organisation
* Resilience, adaptability, and confidence in navigating ambiguity
* A commitment to equity, diversity, inclusion and belonging in all people practices
In return we will offer you:
* 25 days annual leave, rising to 27 after 4 years’ service
* Your birthday off, to celebrate however you choose
* Competitive pension scheme (6% employer contribution)
* Life assurance cover (4x salary)
* Generous discount scheme including retail and gym memberships
* Access to a contributory health cash plan
* Wellbeing services including EAP, occupational health, and counselling
* Annual volunteer day
* Comprehensive learning and development opportunities
* A supportive, purpose-driven environment where you can make real impact
About Commercial Services Group (CSG):
CSG is the UK’s largest local authority-owned trading company, generating over £800 million in annual revenue and serving over 16,000 public sector customers globally. With 1,800+ colleagues across 33 brands and 86 countries, we are on a mission to be the global leader in education and public sector services.
Our unique model delivers commercial growth and social value—over £77 million has been reinvested into front-line services. Join a purpose-led, ambitious, and fast-growing organisation where your work helps shape communities and creates long-term impact.