Summary
We are seeking a dedicated and proactive Field Care Supervisor Apprentice to work alongside our Field Care Supervisor to oversee the delivery of high-quality care services in the field. This role requires someone who can support care staff, monitor service delivery, and ensure client satisfaction.
Wage
£11,778 to £19,047.60 a year
Training course
Lead adult care worker (level 3)
Hours
Monday - Friday, 9.00am - 5.30pm with a one hour break. Must work one weekend a month (you would work only 3 weekdays if required to work weekend). Minimum of 30 hours per week.
30 hours a week
Start date
Monday 14 April 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Conduct regular spot checks and field visits to monitor and support care staff performance
* Address concerns from service users or staff promptly and professionally during service delivery
* Ensure compliance with company policies, CQC standards, and other regulatory requirements
* Maintain accurate records of care delivery, incidents, and feedback, implementing corrective actions as needed
* Conduct staff inductions, supervisions, appraisals, and identify training needs for development
* Support recruitment processes, including interviews and onboarding of new staff
* Assist in developing and reviewing care plans to meet service users' changing needs
* Collaborate with coordinators to ensure adequate staff coverage and effective rota management
* Build strong relationships with service users, families, and stakeholders to ensure satisfaction
* Provide timely updates and feedback to management on field operations and care delivery
Where you’ll work
3rd Floor
Headgate Corner
6-10 Headgate
Colchester
CO3 3BT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
COLCHESTER INSTITUTE
Your training course
Lead adult care worker (level 3)
Equal to A level
Course contents
* Support individuals they are working with according to their personal care/support plan
* Take the initiative when working outside normal duties and responsibilities
* Recognise and access help when not confident or skilled in any aspect of the role that they are undertaking
* Implement/facilitate the specialist assessment of social, physical, emotional and spiritual needs of individuals with cognitive, sensory and physical impairments
* Contribute to the development and ongoing review of care/support plans for the individuals they support
* Provide individuals with information to enable them to exercise choice on how they are supported
* Encourage individuals to actively participate in the way their care and support is delivered
* Ensure that individuals know what they are agreeing to regarding the way in which they are supported
* Lead and support colleagues to understand how to establish informed consent when providing care and support
* Guide, mentor and contribute to the development of colleagues in the execution of their duties and responsibilities
* Demonstrate dignity in their working role with individuals they support, their families, carers and other professionals
* Support others to understand the importance of equality, diversity and inclusion in social care
* Exhibit empathy for individuals they support, i.e. understanding and compassion
* Exhibit courage in supporting individuals in ways that may challenge their own cultural and belief systems
* Demonstrate and promote to other workers excellent communication skills including confirmation of understanding to individuals, their families, carers and professionals
* Use and facilitate methods of communication preferred by the individual they support according to the individual’s language, cultural and sensory needs, wishes and preferences
* Take the initiative and reduce environmental barriers to communication
* Demonstrate and ensure that records and reports are written clearly and concisely
* Lead and support others to keep information safe, preserve confidentiality in accordance with agreed ways of working
* Support others, to recognise and respond to potential signs of abuse according to agreed ways of working
* Work in partnership with external agencies to respond to concerns of abuse
* Lead and support others to address conflicts or dilemmas that may arise between an individual’s rights and duty of care
* Recognise, report, respond to and record unsafe practices and encourage others to do so
* Lead and mentor others where appropriate to promote the wellbeing of the individuals they support
* Demonstrate the management of the reduction of infection, including use of best practice in hand hygiene
* Promote healthy eating and wellbeing by supporting individuals to have access to fluids, food and nutrition
* Carry out fire safety procedures and manage others to do so
* Develop risk assessments and use in a person centred way to support individuals safely including moving and assisting people and objects
* Manage, monitor, report and respond to changes in the health and wellbeing of the individuals they support
* Take the initiative to identify and form professional relationships with other people and organisations
* Demonstrate, manage and support self and others to work within safe, clear professional boundaries
* Take the initiative to evaluate and improve own skills and knowledge through reflective practice, supervision, feedback and learning opportunities
* Demonstrate continuous professional development
* Carry out research relevant to individuals’ support needs and share with others
* Demonstrate where necessary mentoring and supervision to others in the workplace
* Demonstrate good team/partnership working skills
* Demonstrate their contribution to robust recruitment and induction processes
Your training plan
* The apprentice will be working towards the Lead Adult Care Worker Level 3 Apprenticeship Standard including the City & Guilds Level 3 Diploma in Adult Care
* Apprentices will receive 1-to-1 tutor support from an assessor with tuition arranged on an individual basis
Requirements
Essential qualifications
GCSE in:
* maths and English (grade 9-3/A*-D)
Desirable qualifications
GCSE in:
* maths and English (grade 9-4/A*-C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Logical
* Team working
* Initiative
* Non judgemental
* Patience