Mersey and West Lancashire Teaching Hospitals NHS Trust
An exciting opportunity has arisen for a Digital Health Records Scanning Service Supervisor.
You must be a motivated individual looking for progression within the Digital Health Records Scanning Service Department. Applicants must have or had experience of working in a Health Records Department and understand both the processes and standards that we must adhere to.
Interview Date - To Be Confirmed
Previous Applicants need not apply
Main duties of the job
The post holder will participate in the day-to-day operational management of the service which is responsible for providing an efficient, timely and responsive service to the Trust and GP Practices in order to support a high standard of clinical care to patients.
Job responsibilities
KEY DUTIES
* Responsible for the day-to-day supervision of all digital health records scanning service staff, ensuring all departmental QA, KPIs and Trust targets are met.
* Maintain good working relationships with staff at all levels adhering to ACE behavioural standards at all times.
* Ensure health records are available in a responsive and timely manner throughout the Trust and to other hospitals as required.
* Assist with in-house process training and development programmes for staff ensuring that all staff are proficient in the application of the Trust's Management of Health Records Policy and associated procedures and the use of IT systems which support the service delivery to the Trust and GP Practices.
* Ensure the timely delivery of HRS folders to various clinic locations throughout The Trust.
* Responsible for allocation of daily tasks to the team.
* Responsible for the QA of records in relation to SARS/Legal Requests ensuring the GDPR deadlines are met.
* Deal appropriately with all enquiries and requests received from service users e.g. clinical areas, GP Practices.
* Assist with the provision of internal reports to support the health records service delivery.
* Assist with recording and maintaining the departmental daily performance statistics.
* Perform return to work interviews, update staff roster as and when required, carry out staff appraisals in line with Trust policy.
* Assist with Health Records destruction in line with national policies both digital and paper records.
* This post covers both Southport & Ormskirk & Jubilee Court sites as and when required.
Person Specification
Qualifications
* Educated to GCSE Level and/or equivalent qualification and/or experience.
Knowledge and Experience
* NHS experience in a Health Records Department.
* Ability to work to deadlines.
* An understanding of data protection/GDPR legislation.
* An understanding of operational issues within an acute trust.
* An understanding of Health Records processes and policies.
Skills
* Use of Hospital EPR.
* PC based skills.
* Ability to work under pressure and support new ways of working.
* Strong interpersonal team working skills.
* Possess good verbal and written communication skills.
* Ability to work on own initiative and support new ways of working.
* Self-motivated and flexible with an enthusiastic approach to work.
* Use of own transport to work across sites when required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Digital Health Records Scanning Service Manager
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