ROLE OVERVIEW
Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.
The Accounts Assistant (Accounts Receivable) role is a key part of the Accounts Receivable team, responsible for ensuring accurate client billing and supporting the department's credit control functions.
RESPONSIBILITIES
* Assist with all client billing processes, including both revenue and pass-through costs, ensuring accuracy and timeliness, working with multiple systems.
* Facilitate smooth client onboarding by collaborating with sales and client teams to gather and validate client contact information, and adhere to proper invoicing protocols.
* Address and resolve payment inquiries from clients and internal departments promptly, while also proactively identifying and providing additional support to accounts needing special attention.
* Contribute to weekly and monthly credit control activities to maintain healthy cash flow.
* Reconcile cash receipts with ledger entries to ensure financial accuracy.
* Assist in posting accounting journals as requested by the Financial Accountant to facilitate month-end closing procedures.
* Conduct regular reconciliation of balance sheet accounts, specifically focusing on those related to pass-through costs.
* Support client account teams by addressing internal billing inquiries and maintaining accurate financial records.
* Collaborate with the Accounts Receivable Manager and Group Financial Accountant on ad hoc tasks and queries to ensure operational efficiency and compliance.
PERSON SPECIFICATION
* Highly detail oriented with a strong analytical and methodical approach to tasks.
* Exceptional problem-solving skills, complemented by the ability to take initiative effectively.
* Proven experience within an Accounts Receivable environment.
* Confident working with a complex billing system.
* Passion for accounting and finance with an aptitude for numbers.
* Experience working in a fast-paced, high volume, transaction-oriented environment.
* Highly organised with the ability to re-prioritise workload depending on the urgency of requests.
* Proven competence of working in a team environment to achieve a shared goal but also confident when working independently.
* Can demonstrate experience in effective stakeholder management.
* Approachable individual with excellent interpersonal and communication skills capable of building strong working relationships with internal staff and clients.
* Computer literate with a strong proficiency in Microsoft Word, Excel, PowerPoint (or Google Suite equivalent), specifically Excel where intermediate skills are essential (VLOOKUP, SUMIFS, Pivot Tables, basic data manipulation).
* AAT part/fully qualified preferred but not essential.
* Previous experience working with Xero is preferable but not required.
COMPANY BENEFITS
Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish.
On completion of the three-month probation period, every employee is eligible for benefits including:
* 25 days holiday per year with the option to purchase an additional 5 days.
* Discretionary annual performance-based incentive.
* Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years.
* Recruitment Referral Bonus.
* Health & Wellbeing Contribution.
* Ride to Work Scheme.
* Railcard & Season Ticket Loan.
* Home Office Equipment (chair and screen).
* Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee.
* Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave.
* Life Assurance & Income Protection.
* Medical Cash Plan.
* Pension.
* Learning & Development: Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events.
* Peer Recognition: Through our “Bonusly” program.
* Team Off-Sites & Social Events.
* Year-round Holiday Celebrations.
* Flexible Working Options.
* A Day to Make a Difference.
Standard hours are from 9.00am to 5.30pm, with flexibility if agreed in advance with your line managers.
OUR VALUES
At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work.
* In it together - our value on integration, collaboration and outcomes.
* Eye on the future - our value on futurism, creativity and passion.
* Generous in spirit - our value on people, development and inclusion.
* Do what you say - our value on integrity and accountability.
* Make a difference - our value on purpose and impact.
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