Description Job Type: Permanent Location: Edinbugh Hybrid Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here. Closing Date: 10th February Salary and benefits: From £75k ,plus an indicative bonus range of 30%-60%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more. Who are we? We want to be the best place that any of our 6,600 colleagues have ever worked. We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet. The role We are seeking a Proposition Lead to join our Retail Direct trading channel within the Pension and Savings division. This is a senior leadership role that will shape and drive strategies to maximise new business opportunities from both new and existing customers. Your focus will be on capturing market opportunities, enhancing customer engagement, and fostering loyalty. You will play a key role in achieving trading targets, including driving new business flows and minimising outflows.Collaboration will be essential as you work across business functions to deliver seamless customer proposition strategies.Leveraging customer and market insights, you will develop actionable strategies that align with our business goals. Additionally, you will oversee the end-to-end proposition lifecycle, ensuring it consistently meets customer needs and delivers exceptional results. What are we looking for? Proven experience in designing and delivering proposition strategies that align with company objectives, driving profitability and growth. Expertise in gathering and translating customer behaviours, preferences, and market insights into actionable strategies to enhance propositions. Exceptional stakeholder management skills, with a track record of leading cross-functional teams across marketing, digital, distribution, commercial, and customer service. Strong understanding of proposition lifecycle management, with success in driving new business flows, reducing outflows, and exceeding trading targets. Comprehensive knowledge of UK Financial Services regulations, ensuring compliance and effective risk management across propositions. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity. Find out more about LifeAtPhoenix Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us LI-MF1