Job summary We are looking for a reliable, organised and enthusiastic person with a strong work ethic to join our committed administration workforce in Child & Young People (CYP) Services Urgent Care for 30 hours per week. This is an office based position with some flexibility for home working. There may be an expectation to be part of cover an occasional evening clinic up until 8pm on a rota basis or to travel to a different base if required to support the needs or the service or to attend training. Mileage is paid at a standard rate. You will have a strong work ethic and be a key member of a friendly administration team providing a high standard of administration support. You will also be responsible for contributing to the smooth and efficient running of the office to include referral processing, typing and formatting of correspondence, and other data requirements using Word, Excel, clinical systems and Microsoft teams. There will also be a requirement for note taking and other requirements of supporting a meeting. It is a busy role and there will be a need to help to cover reception and you will be dealing with a wide range of enquiries in a welcoming yet professional and senstive manner ensuring confidentiality at all times. We will offer training and development opportunites for the successful applicant. Please contact Teresa Shane, Urgent Care Admin Lead on Tel no 07521760538 to hear more about this exciting role. Main duties of the job To undertake secretarial administration duties in support of clinical and non-clinical activity in the CYP Service ensuring administrative support is available to management and members of the team as appropriate. This will include, but is not limited to: Inputting referrals and data onto the clinical system. Navigating and updating clinical systems and electronic databases. Gathering information. Organising and contacting young people and families by telephone or letter to offer an appointment. Typing letters and correspondence using audio/copy typing and word processing systems. Diary management. Help to assist with data monitoring using excel and Power BI housekeeping reports. To provide individual administration support as required. To assist with coordinating meetings including the provision of note taking, preparation and circulating supporting documentation. To provide reception support as required, including answering phones and greeting visitors. Liaising with internal and external providers. Maintaining the services' shared online workspace/website if required. Monitoring email inboxes and dealing with requests promptly. Ordering and managing invoices through the procurement system. About us Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do. You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff. Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more. Date posted 20 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 274-11315-SP Job locations Beaconfield Resource Centre Beacon Lane Grantham NG31 9DF Job description Job responsibilities Please view the job description and person specification for full details. When completing your application, please demonstrate how you meet the role criteria. We can also offer you many staff benefits to help support you which include: Early access to Psychological Therapies and Physiotherapy Competitive annual leave allowance Car leasing scheme NHS pension scheme Free eye tests Money saving options through our salary sacrifice scheme Discounts on major high street retailers and restaurants Job description Job responsibilities Please view the job description and person specification for full details. When completing your application, please demonstrate how you meet the role criteria. We can also offer you many staff benefits to help support you which include: Early access to Psychological Therapies and Physiotherapy Competitive annual leave allowance Car leasing scheme NHS pension scheme Free eye tests Money saving options through our salary sacrifice scheme Discounts on major high street retailers and restaurants Person Specification Qualifications Essential RSA11/ III or equivalent / NVQ / Diploma level 3 Good standard of general education including English Word processing/IT skills Conversant with Microsoft Office, particularly Word/Excel/PowerPoint/electronic diary management etc Desirable Speedwriting / shorthand skills Audio typing skills Experience Essential To have an extensive amount of experience working in an administrative position Desirable Knowledge of Trust database systems Experience of working within an NHS environment Experience of working for a clinical team Skills Essential To be able to demonstrate good written and verbal communication skills To use own initiative and manage time effectively To possess a professional and calm telephone manner To be able to demonstrate organisational skills To have an approachable manner Understands Code of Conduct in relation to Data Protection and Information Governance To be able to travel to participate in meetings and training in other parts of the county Desirable Minute taking and organising meeting paperwork Person Specification Qualifications Essential RSA11/ III or equivalent / NVQ / Diploma level 3 Good standard of general education including English Word processing/IT skills Conversant with Microsoft Office, particularly Word/Excel/PowerPoint/electronic diary management etc Desirable Speedwriting / shorthand skills Audio typing skills Experience Essential To have an extensive amount of experience working in an administrative position Desirable Knowledge of Trust database systems Experience of working within an NHS environment Experience of working for a clinical team Skills Essential To be able to demonstrate good written and verbal communication skills To use own initiative and manage time effectively To possess a professional and calm telephone manner To be able to demonstrate organisational skills To have an approachable manner Understands Code of Conduct in relation to Data Protection and Information Governance To be able to travel to participate in meetings and training in other parts of the county Desirable Minute taking and organising meeting paperwork Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Lincolnshire Partnership NHS Foundation Trust Address Beaconfield Resource Centre Beacon Lane Grantham NG31 9DF Employer's website https://www.lpft.nhs.uk/ (Opens in a new tab)