Job Title: Housing Initiatives Officer
Location: Wandsworth, Hybrid - 2/3 days a week in office
Hourly rate £16.95 PAYE / £22.35 UMB Per Hour
Contract Length: Temporary assignment, 3 months (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
Job Purpose: As a Housing Initiatives Officer, you will assist with the day-to-day administration of various policy schemes, particularly the Right to Buy (RTB) scheme. You will ensure scheme targets are met and manage sales-related matters, contributing to the continuous improvement of housing services.
Key Responsibilities:
Administer various sales schemes, including Intermediate housing schemes.
Lead the implementation and administration of RTB.
Serve statutory RTB Notices within statutory turnaround times.
Check validity and process scheme applications in line with statutory processes.
Instruct the Council's valuation and legal services.
Manage RTB legal enquiries and contact external management companies for planned works and service charge information.
Ensure accurate and consistent data entry, adhering to data protection and confidentiality rules.
Provide weekly performance statistics to Senior Officers.
Monitor contractor performance and arrange inspections.
Prepare periodic reports and statistical returns for Officers, Members, and other bodies.
Act as the lead contact for RTB correspondence and enquiries.
Develop and implement quality improvement initiatives.
Assist with marketing programmes to promote housing initiatives, including attending events.
Address customer client issues and investigate member's enquiries, complaints, and FOIs.Person Specification:
Knowledge of Right to Buy scheme and low-cost housing initiatives.
Experience in managing workloads in a pressurised environment.
Strong interpersonal skills and ability to communicate effectively.
Competency in using computer databases and office software (Word, Excel, Outlook, SharePoint).
Ability to record and manage casework and data.
Ability to work independently and as part of a team.
GSCE level qualification or equivalent experience.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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