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Client:
Page Personnel
Location:
Merseyside, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
a5b50d99a314
Job Views:
6
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
* Opportunity to work for a leading Legal firm
About Our Client
Our client is one of the North West's leading Legal practices, specialising in Personal Injury, Defamation, Clinical Negligence and Professional Negligence, based in Liverpool. They are currently going through a period of growth and are looking for Customer Service Advisors to join their first response team. Our client offers great career progression, competitive salary and excellent benefits.
Job Description
Duties of the Customer Service Advisor will include:
* Handling and managing high volumes of calls from Clients and Customers
* Liaising with internal departments and clients
* Obtaining clients' details and checking eligibility for a claim
* Carrying out full identification checks
The Successful Applicant
The successful candidate will have the following skills:
* Ability to work in a fast-paced environment
* Strong written and verbal communication skills
* Focus on consistently achieving targets
* Strong problem-solving skills
* IT proficiency and a good eye for detail
What's on Offer
This entry-level role in a well-established business offers an internal recruitment program, providing many new options for progression within any sector in law. Additionally, they offer fantastic on-site facilities including:
* Local café with in-house discount of 20%
* An on-site gym with mental well-being facilities
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