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Customer Service Administrator, Brighton
Client:
HAYS
Location:
Brighton, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
c8abee5f654c
Job Views:
4
Posted:
26.03.2025
Expiry Date:
10.05.2025
Job Description:
Administrator, based in Brighton, Customer Service, Couriers, Logistics, Supply chain.
Your new company:
A prominent provider of courier and logistics services in the United Kingdom is looking for a temporary Customer Service Administrator, maternity cover for 9 months, based in Brighton. These companies’ services include overnight and international deliveries and have a robust network of service centres and a large fleet of couriers.
Your new role:
You will handle inbound telephone calls and emails, arranging collections, transit routes, and deliveries. You will liaise with other departments to ensure deliveries are within the SLA. You will provide customers with updates, quotes, and responses to general enquiries, delivering a seamless and high-quality customer experience.
What you'll need to succeed:
You will have excellent written and verbal communication skills and be confident communicating with customers via telephone, email, and face-to-face. You will have previous customer service administration experience and be able to work well within a team and independently.
What you'll get in return:
This is a fully office-based position of 45 hours per week, Monday – Friday (7am – 5pm / 7:30am – 5:30pm / 8am – 6pm). This role is paying between £14 - £15 per hour. This is an exciting opportunity to join an award-winning business for their customer service and supply chain.
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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