Location (UK): Office Hybrid* - London / Chesterfield
Hours: Full-time, 35 hours per week
Contract type: Fixed-term 18 months
Travel: Occasional travel to other UK offices may be required.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an experienced and enthusiastic Senior Data Operations Officer to join the Data & Digital Development team, within the Finance and Corporate Resources Directorate at Versus Arthritis.
About the role
Versus Arthritis is at an exciting point in its Data and Systems Transformation Programme having recently introduced a new database solution for our Services teams: Microsoft Dynamics 365. The role of Senior Data Operations Officer will be crucial in ensuring colleagues in our Services teams receive the support they require, and that we optimise our use of Dynamics.
The Senior Data Operations Officer will be responsible for:
1. Overseeing the day-to-day management of Access Charity CRM (thankQ).
2. Ensure the charity’s supporter data, processes and systems are efficient, high quality, and compliant with relevant regulations, and drive continuous improvement to meet user needs.
3. Support the Data Quality Programme. Drive enhanced data quality by developing processes to standardise and embed improved data capture and monitoring.
4. Act as s...