Job Description
Who we are
* Leading Corporate Services Group
* Services include: Company Formation, Address Services, Call Answering and Managed Live Chat, Company Secretarial, Law Practice, Serviced Offices
* Customer base - 500,000
* Founder/owner CEO
* Profitable and growing at 20% per annum
Job Summary
Join us on a mission to build a people-first workplace that sets the gold standard in employee experience, professional development, and organisational culture. We’re looking for a bold, passionate, and visionary Chief People Officer to elevate our exceptional team and champion our most important asset—our people.
In this high-impact leadership role, you’ll be at the heart of shaping a vibrant, inclusive, and future-ready workforce within our fast-scaling, purpose-driven Group. Reporting directly to the Board of Directors, you will steer the full employee lifecycle—from attracting trailblazing talent to crafting unforgettable onboarding journeys and scaling game-changing learning & development.
This is about embedding purpose-led culture into every heartbeat of our company while ensuring compliance with modern workplace legislation and the highest standards of ethics and equality. If you’re someone who walks into the room and instantly raises the energy, clarity, and culture—this is your moment.
🎯 What You’ll Own & Lead:
People Experience & Development
* Be the empathetic, solutions-focused first point of contact for our incredible team members.
* Collaborate with the Operations Team to ensure every role is clearly defined and aligned with growth.
* Line manage the Talent Acquisition Manager and People & Communications Director, ensuring hiring, absence management and right to work checks are carried out in line with current legislation and in line with the Group’s prioritisation of DEI.
* Champion impactful 1:1s and well-being check-ins, ensuring managers feel confident, supported, and skilled in driving employee growth.
* Lead and continuously evolve a modern, proactive HR function that prioritises employee happiness and high performance.
* Use meaningful HR data and insights to shape decisions that reduce churn and boost engagement across all levels.
* Stay ahead of employment trends and keep the leadership team informed and equipped to adapt.
* Ensure the People function meets and upholds our B Corp standards and sustainability goals.
* Be responsible for conducting company restructures in an empathetic manner and in line with current employment legislation.
Culture & Impact
* Lead from the front on Diversity, Equity, and Inclusion—embedding equitable systems, inclusive language, and bias-free hiring across all touchpoints.
* Design a world-class, values-driven onboarding experience that sets new hires up for success and belonging from Day 1.
* Architect a dynamic training and L&D strategy that supports both career acceleration and personal growth.
* Serve as the go-to expert and educator around ESG, DEI, and B Corp principles across the business—bringing purpose into day-to-day engagement.
* Collaborate across teams to create standout internal communications, staff events, and engagement programs that celebrate our values and achievements.
* Bring the culture to life digitally—owning and evolving content on our Intranet and shared communications platforms.
📚 What You Bring to the Table
* Bachelor’s Degree and CIPD Level 7 qualification
* Deep-rooted understanding of modern HR practices
* Strong command of psychometric tools and how they can unlock individual and team performance
* Proven experience building inclusive, diverse and values-aligned workplaces at scale
* Clear and compelling communicator with stellar emotional intelligence (EQ)
* Strength in interpreting and acting on HR analytics and performance trends
* Fierce advocate for culture, ethics, and sustainability as business drivers
* Experience in B Corp or ESG-focused organisations is a distinct advantage
* High integrity, naturally collaborative, and an enthusiastic team player who thrives in fast-paced settings
🌍 Who You’ll Be Working With
You’ll be surrounded by passionate, talented changemakers with big ambitions—not just for our business but for our world. Our teams are based remotely and on-site in London and Glasgow, and you’ll be the critical cultural connector between them all. We're a company striving for best-in-class service through empathy, integrity, and innovation—and we want you to be the voice and leader who helps us get there.
Remuneration and Benefits
* 25 days annual leave, plus 8 public/bank holidays
* Private Medical, Dental and Optical Insurance for you and your family
* Death in Service cover (4x annual salary)
* Employee Assistance Program
* 14 weeks maternity leave pay, 2 weeks paternity leave pay
* 2 paid Volunteering Days per year with our charity partner.
* Annual cost-of-living salary increase
* Cycle to Work Scheme
* Dog-friendly office
* Indoor bicycle storage, changing and shower facility
* Free soft drinks and bean-to-cup coffee all day
* Free Monday and Wednesday lunches
* Free fresh fruit - daily
Working hours: 37.5 hours, 09:00 to 17:30, Monday to Friday
Working Location: Office-based
Salary: £120,000-£140,000