About The Role Are you passionate about making a positive impact in your community? We are looking for a dedicated Support Worker to join our Complex Needs team on a part-time, permanent basis. You will be part of a team of two Support Workers, working closely with individuals facing challenges such as substance misuse and mental ill-health, who are at risk of homelessness. Supported by a Team Leader and Team Manager, you will have the opportunity to provide high-quality, personalised support to around three customers at a time. Key Responsibilities Develop, review, and update support plans and risk assessments. Take a holistic approach to support, helping people achieve their goals and move towards independence. Work closely with other agencies to address specific needs, including mental health, substance misuse, and benefits. Assist clients in exploring options around education, training, and employment. Provide high-quality support to help clients maintain their homes and tenancies. Take a positive approach towards risk management and problem-solving. Why Join LiveWest Joining LiveWest as a Support Worker means being part of a dedicated team committed to transforming lives and empowering individuals to thrive within their communities. You will make a real difference by providing tailored support, fostering independence, and building meaningful relationships. With a dynamic and flexible work environment, opportunities for professional growth, and a strong sense of purpose, you will have the chance to develop your skills while contributing to a meaningful mission. At LiveWest, we value our people, offering comprehensive support, training, and benefits to help you succeed and grow. This role is being offered on a part time, permanent basis working 29.6 hours per week, as part of a 5 week rolling rota to include weekends and lates. This is a scheme/field based role based in the Truro/Falmouth area. For further information about this role, please click here to view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check. About The Candidate To be successful in your application for the role of Support Worker, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience: Have an understanding of support needs and support planning. Have experience of risk assessing and risk management. Be a great communicator with the ability to build a rapport. Have accurate record keeping and computer skills. Confident in lone working and be a good team player. Have a flexible approach to work. Be able to work under pressure and meet deadlines. Be resilient and adaptable. Have an open, friendly personality and the ability to maintain a positive attitude in challenging situations. Please note: we are unable to provide visa sponsorship for this role; therefore, you must have the right to work in the UK to submit an application for this role. About The Company Our Reward and Benefits: Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. Family Support: Policies designed to help you balance work and family life, including a new child payment. Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. Smarter Travel: Save with our Cycle to Work and Car Benefit schemes. Giving Back: Up to four paid volunteering days a year to support our communities. About Us At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion At LiveWest At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.