The Learning and Development Specialist will play a pivotal role in fostering a culture of continuous learning across the organisation's South East sites. You will deliver engaging and interactive training, support home-based coaching initiatives, and collaborate with key stakeholders to ensure our colleagues have the skills and knowledge to deliver the highest standard of care to their clients. Your contribution will directly impact the professional development of our teams and improve the quality of service they provide.
* Facilitate dynamic, interactive learning sessions that inspire and empower care staff.
* Deliver training using diverse methods, including in-person workshops, virtual sessions, and blended learning approaches.
* Create inclusive, collaborative learning environments that encourage critical thinking and skill mastery.
* Provide one-on-one and group coaching to reinforce learning and promote professional growth.
* Build supportive relationships to understand their unique learning needs and improve service delivery.
* Support and mentor colleagues in coaching roles.
* Conduct Training Needs Analysis (TNA) to identify gaps in skills and knowledge.
* Collaborate with the Operational L&D Manager and L&D team to design, develop, and implement tailored learning programs.
* Utilise instructional design expertise to create engaging and effective training materials.
* Promote a culture of lifelong learning and continuous professional development across the organisation.
* Act as a catalyst for individual and organisational growth by implementing innovative learning initiatives.
* Support staff to stay current with internal compliance and industry regulations.
* Evaluate the effectiveness of learning interventions through assessments, feedback, and performance metrics.
* Use data-driven insights to continuously enhance learning and development strategies, ensuring measurable improvements.
* Implement coaching strategies to monitor staff progress and support ongoing development.
* Drive positive outcomes for both colleagues and residents through strategic L&D interventions.
What you'll need to succeed
* You have proven experience in designing, developing, and delivering training programs, both in-person and virtually.
* Hold a training or teaching PTTLS qualification and ideally holding a relevant Learning & Development qualification.
* With excellent communication and interpersonal skills, you have strong facilitation and presentation skills and can coach colleagues of all levels.Proficient in using learning management systems and e-learning platforms, MS Office suite and other relevant software tools, you can analyse data and metrics to assess the effectiveness of learning interventions. Ideally, you will be familiar with regulatory and compliance requirements.
* Hold a driving licence as this is a home based role with extensive travel 3 or 4 days a week across Sussex (and Croydon)
What you'll get in return
* Car allowance £5k
* Award-winning learning and development team
* 25 days annual leave Plus Bank Holidays
* An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
* GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
* Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners
* Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme.
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